Records Clerk

**Records Clerk**: You make a positive difference in people’s lives because you provide high quality customer centered services. You operate within a highly ethical environment and will be accountable for going the extra mile, listening to your customers, creatively meeting needs and always being respectful to those you serve. As a result, you will be part of a qualified and strategic team recognized widely for caring, excellence, integrity, inclusiveness and flexibility. **As an employer of choice, Halton Region recognizes the many benefits of hybrid work arrangements including flexibility and better work-life balance for our employees. This position is eligible for our Hybrid Work Program.** **Posting ID**: 4391 **Department**: Social & Community Services **Division**: Human Services Planning & Program Support **Pay Range**: $27.19 - $30.96 **Job Type**: Temporary < 1 year **Contract Duration**: Up to March 31, 2026 **Hours of Work**: 35 hours per week **Work Location**: Halton Regional Centre - 1151 Bronte Road, Oakville **Employee Group**: CUPE 3732 **Posting Date**:July 16, 2025 **Application Deadline**: July 23, 2025 **_ CUPE Local 3732 applicants will receive first consideration for this position._** **Please be advised that the results of this competition may be used to fill subsequent vacancies of the same position within the next 6 months.** **Job Summary**: Reporting to the Supervisor, Program Integrity, this position provides records management and quality customer services for all programs that fall within the scope of the records management areas. These areas include Children’s Services, Employment and Social Services and Quality and Service Integration programs. **Duties & Responsibilities**: - Create new records on a timely basis for the various program areas and enters required data into records management system. - File high volumes of correspondence on a daily basis which involves sorting and matching of all incoming correspondence. - Respond to file management requests from both internal and external sources and makes necessary arrangements to have files transferred. - Terminate records in accordance with departmental and legislative guidelines. - Verify and update confidential client information within Provincial data base. - Interact with departmental staff on a daily basis to respond to queries. - Perform other duties, as assigned. **Skills & Qualifications**: - A secondary school diploma with additional courses and training in records management or office administration. - Minimum two (2) years of experience in a related field. - Excellent customer service skills along with strong computer literacy with Microsoft Office Suite. - Ability to make a positive difference in people’s lives because you provide high quality customer centered services. - Operate within a highly ethical environment and will be accountable for going the extra mile, listening to you customers, creatively meeting needs and always being respectful to those you serve. As a result, you will be part of a qualified and strategic team recognized widely for caring, excellence, integrity, inclusiveness and flexibility. - Working knowledge of the _Freedom of Information and Protection Act (FIPPA)_, and _Municipal Freedom of Information and Protection Act (MFIPPA)_. - Knowledge and experience with municipal and provincial government programs and services. - An equivalent combination of experience and education. **Working/ Employment Conditions**: **Working Conditions** - Must be able to perform all the necessary physical tasks associated with the position (lifting and transferring courier bins, reaching, bending, crouching, pushing and pulling carts, and climbing a step ladder to retrieve files). **Employment Conditions** - Current (obtained within the past six (6) months), original and acceptable Criminal Records Check with Vulnerable Sector Screen, by the first day of employment. - In accordance with requirements in Ontario Regulation 191/11 - Integrated Accessibility Standards and the Ontario Human Rights Code, Halton Region will accommodate the needs of individuals with disabilities throughout the recruitment process. If you require accommodation at any stage of the recruitment process, please inform the Talent Acquisition representative of the nature of the accommodation(s) you require. - Applications will be accepted until 11:59 p.m. on the deadline date specified on the posting. Halton Region serves more than 650,000 residents throughout Burlington, Halton Hills, Milton and Oakville. We are committed to delivering high quality programs and services that make Halton a great place to live and work. We engage great people who contribute to meaningful work that makes a positive difference in our community. At Halton, you are encouraged to grow and succeed in your career and are recognized for your accomplishments and contributions. As an employee, you will be part of a progressive, service focused and award