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Client Coordinator

3 weeks ago

Remote, Canada FairSquare Group Realty Full time

**Who are we?**

FairSquare Group Realty is a Canadian brokerage that provides exceptional real estate experiences while delivering excellent value. Working with our dedicated REALTORS® and real estate professionals, our sellers save thousands in commission and buyers receive cash back

We’re powered by the Desjardins Group, the leading cooperative financial institution in Canada whose investment program grows and supports Canadian businesses while delivering value-added services in industries closely tied to the real estate sector.

**Client Coordinator**

The Client Coordinator is the first point of contact for customers reaching out to FairSquare Group Realty. The Client Coordinator’s role is to successfully present a comprehensive overview of our service offering to potential and returning clients resulting in the coordination of listing appointments and REALTOR® introductions for our Home Buying Clients.

**Requirements**:
**What you will do**:

- Work to achieve targets by successfully introducing the FairSquare Group Realty service offerings to potential clients to set them up for home buying or selling success
- Build client relationships to establish a strong pipeline and set outlined follow-up expectations and timelines
- Work with multiple warm inbound lead channels to successfully coordinate listing appointments for our clients and our quality REALTOR® teams
- Create and keep updated client profiles and contact notes
- Consistently maintain and update information within our comprehensive CRM database

**What’s required/expected**:

- 2+ years in a sales oriented environment achieving targets and KPI's
- 2+ years experience within a call centre environment
- Successful experience using a CRM
- Strong oral and written communications skills

**The people skills**:

- A passion for sales and a desire to work within a fast-paced environment
- An empathetic listener
- An engaging and energetic personality
- A driven individual who enjoys working within a team environment with a proactive attitude

**Benefits**

**What we provide**:

- Paid vacations, so you can recharge
- Health & wellness benefits
- A “Flexible Work Policy” that allows for both remote and in-person work opportunities to better suit your employee/team experience and work to life balance
- All work from home technology
- Branded vehicle program/allowance
- Rewarding career opportunities for advancement with performance incentives
- Training, coaching, and professional development opportunities
- The opportunity to work alongside a team of dedicated professionals

FairSquare is committed to providing accessible employment practices and fostering a culture of diversity and inclusion. Our employees are our greatest asset and each employee’s cultural differences, life experiences, self-expression, and unique capabilities are what build our company culture and success. If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources at
1-866-336-9637, ext. 7246
.