Technical Analyst 4-support

4 days ago

Québec, Canada Oracle Full time

Technical Analyst 4-Support-230001R0

**Applicants are required to read, write, and speak the following languages***: English

**Preferred Qualifications**

An Oracle Principal Weblogic and / SOA administrator is expected to possess strong infrastructure and consulting skills and contribute to the Middle-ware infrastructure setup, installation, configuration and support. This will be one customer specific position to begin with as the resource will focus and provide extensive support to a critical customer with their Products, Projects & Production environments.

**Responsibilities**:

- Middle-ware environment administration (Install, configure, migrations, tuning, patching, administration & monitoring) on any Middle-ware platform such as Oracle.
- Identify and quickly escalate potential issues with solution design, packaged software, client resources, or anything else that impacts your ability to deliver according to expectations.
- Patch, clone

**Required Knowledge & skills**:

- A minimum of 8 years hands-on experience in Infrastructure installation, configuration and support with emphasis on Middle-ware Infrastructure.
- Experience in provisioning and maintaining environments in any cloud platform like Oracle, Azure, AWS or Google.
- Administering WebLogic servers.
- Administering Oracle SOA Suite.
- Strong DBA administration skills, preferrably Oracle DB.
- Strong knowledge of Unix and experience in shell scripting
- Working knowledge of Database Server products

**Preferred Knowledge & skills**:
**Detailed Description and Job Requirements**

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. You are expected to be an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. Services may be frequently provided by on-site customer visits.

**Job**: Support

**Location**: CA-CA,Canada-MONTRÉAL

**Other Locations**: CA-CA,Canada-Toronto

**Job Type**: Regular Employee Hire

**Organization**: Oracle

  • Technical Support Analyst

    1 week ago

    Québec, Canada Colas Full time

    As a Technical Support Analyst, you’ll be part of a small team of diversely skilled individuals who pride themselves in their breadth of knowledge, troubleshooting skills and positive attitudes. You’ll be the voice of Colas IS Support, interacting directly with our internal customers on a daily basis and providing exceptional, on-site customer service...

  • Application Support Analyst

    6 days ago

    Québec, Canada Sohos Square Solutions Full time

    **Job Details**: **Technical Skills** - Strong analytical skills - 3+ years’ experience as support analyst - SQL | KIBANA | AUTOSYS | UNIX | WINDOWS SERVER | PYTHON - Experience working with relational databases - Knowledge of big data technologies, cloud, and API - Ability to troubleshoot complex issues and work in a multitasking environment - Bachelor's...

  • Graduate Client Support Analyst

    4 days ago

    Québec, Canada TS Imagine Full time

    **_About the job_** The Graduate Client Support Analyst acts as the primary contact for all customers of our market-leading risk management products. These are based on cutting-edge technologies and support all asset classes, including Crypto currencies and Crypto derivatives. After completing our training and shadowing program, the Graduate Client Support...

  • Application and Customer Support Analyst

    5 days ago

    Québec, Canada Outbox Full time

    Outbox is currently seeking an Application and Customer Support Analyst to join the team. We share a collaborative work culture with a strong and dynamic team committed to providing the best ticket buying experience for both consumers and behind the scenes customers. Being part of the Outbox team means evolving in a community of professionals eager for...

  • Support Services Analyst

    2 days ago

    Québec, Canada MS Canada Full time

    Are you someone who is passionate about the work that you do? Do you want your next adventure to be part of a great cause? If so, look no further than MS Canada! Our team is looking for a Bilingual Support Services Analyst on a Full-time basis working 35 hours per week. We support flexible work options including remote work where possible; with some...

  • Technical support specialist

    1 week ago

    Québec, Canada Flyscan Systems Inc. Full time

    English below** Flyscan est à la pointe de la technologie en matière de sécurité et de protection de l’environnement. Nous avons créé et développé un système d’inspection par caméra aérienne capable d’identifier avec précision de petites fuites de pétrole que l’œil humain et le cerveau ne peuvent pas détecter. Grâce à notre logiciel...

  • Ecomm Support Analyst

    2 weeks ago

    Québec, Canada BNP Paribas Full time

    ECOMM SUPPORT ANALYST (JOB NUMBER: IT-030222-JDS-001) **About BNP Paribas** BNP Paribas has a presence in over 75 countries with more than 180,000 employees, including 140,000 in Europe. It ranks highly in its two core activities: Retail Banking & Services (comprised of Domestic Markets and International Financial Services) and Corporate & Institutional...

  • Trading Support Analyst

    4 days ago

    Québec, Canada National Bank of Canada Full time

    National Bank of Canada is currently looking for analysts to add in our integration program of talent for the Financial Market Operation sector. As a Trading Support Analyst in the Financial Market Operations team at National Bank, you’ll be an OTC operations specialist. With your knowledge of the OTC products, your will to contribute to the...

  • Technical support specialist

    1 week ago

    Québec, QC, Canada Flyscan Systems Inc. Full time

    English below** Flyscan est à la pointe de la technologie en matière de sécurité et de protection de l’environnement. Nous avons créé et développé un système d’inspection par caméra aérienne capable d’identifier avec précision de petites fuites de pétrole que l’œil humain et le cerveau ne peuvent pas détecter. Grâce à notre logiciel...

  • Desktop Analyst

    4 days ago

    Québec, Canada Auum solutions Full time

    _**Applicant must be in Quebec**_ **Title: Bilingual Desktop Analyst - senior** **Location: Montreal, 1-2 day/week face-to-face** **Type: Long Term Contract (12+ months)** **Introduction**: Join a rock-solid organization as our client's next Desktop Analyst and sit at the center of projects that drives decisions. You'll help one of Canada's most trusted...