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Restaurant Server

3 weeks ago

Richmond, Canada house of dawn Full time

*Job Overview*

We are seeking dedicated Servers to join our team. As a Server, you will play a crucial role in providing excellent customer service and ensuring a positive dining experience for our guests.

*Responsibilities*
- Greet and seat guests, providing them with menus and explaining daily specials.
- Take food and beverage orders, ensure accuracy, and offer menu recommendations.
- Deliver orders promptly and accurately to guests, addressing any special requests.
- Attend to guest needs, refill drinks, and ensure a pleasant dining experience.
- Present checks, process payments, and thank guests for their patronage.
- Maintain a clean and organized work area, including setting and clearing tables.
- Collaborate with kitchen and bar staff to coordinate the timing of food and drinks.
- Describe menu items and answer questions about ingredients and preparation methods.
- Address guest inquiries, concerns, and dietary restrictions with professionalism.
- Promote special promotions, up-selling appetizers, desserts, and drinks.
- Handle guest feedback, whether positive or negative, with grace and courtesy.
- Comply with safety and sanitation guidelines, including food safety practices.
- Assist in setting up and breaking down tables, chairs, and dining areas.
- Collaborate with team members to ensure efficient and smooth service.
- Upsell wine, cocktails, and other beverages to enhance the dining experience.
- Maintain a professional appearance and demeanor at all times.
- Attend regular staff meetings and training sessions.
- Stay updated on menu changes, ingredients, and daily specials.
- Relay special requests and dietary restrictions to the kitchen.
- Contribute to creating a warm and welcoming atmosphere to enhance guest satisfaction.

**Job Types**: Full-time, Part-time

Pay: From $17.40 per hour

Additional pay:

- Overtime pay
- Tips

**Benefits**:

- Discounted or free food
- Flexible schedule
- On-site parking

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

**Experience**:

- serving: 1 year (required)

**Language**:

- English (preferred)

Licence/Certification:

- Serving It Right (preferred)

Work Location: In person