Production Manager

Join Riverside Natural Foods Ltd., a $300 million+ Canadian-based, family-owned, and globally operating business, committed to leaving the world better than we found it. As a B-Corp certified, Triple-Bottom Line company, we proudly manufacture nutritious, 'better-for-you' snacks such as MadeGood and GOOD TO GO. We value teamwork, humility, respect, ownership, adaptability, grit, and fun.

We're on an ambitious mission to double our business by 2027, and we need talented individuals like you to help us reach new heights. At Riverside, you'll have the opportunity to chart your own path to success while contributing to ours. We believe anything worth doing is worth doing right, and our values will guide us through the rugged terrain - and yes, it will get rough. But that's what makes the journey worthwhile.

So, lace up your boots and let's tackle the climb together.

**Position Summary/Objective**:
The Production Manager is accountable for leading all production operations at the site, ensuring exceptional performance, product quality, and employee engagement. This role champions Riverside's Core Values and fosters a culture of continuous improvement, safety, and collaboration. By driving operational excellence and empowering teams, the Production Manager ensures that production targets are consistently met or exceeded, customer expectations are fulfilled, and a positive, respectful workplace is maintained. The role also contributes strategically to labour planning, budgeting, and cross-functional initiatives, positioning the site for long-term success and innovation.

**Primary Responsibilities**:

- Demonstrate and uphold Riverside's Core Values
- Enforce Riverside's Food Safety and Health and Safety policies and procedures
- Deliver WOW daily through:
- Relentless improvement of the current state
- A positive employee experience
- Organization, housekeeping, and cleanliness
- Achieve 100% On Time In Full performance for all production lines in the facility
- Demonstrate **OWNERSHIP** and improve OEE with a sense of urgency using LEAN and Continuous Improvement tools as necessary in a collaborative manner
- Urgently address customer complaints with effective corrective and preventative actions to achieve a CCPMU rate less than target
- Ensure correct utilization and integrity of SAP and Redzone systems
- Create and execute an annual labour plan and budget aligned with the site manufacturing strategy and objectives
- Be a role model for data driven decision making in production
- Conduct resource planning in a proactive manner
- Lead and coach supervisors while promoting internal development and growth across all roles
- Provide clear expectations and feedback for all direct reports
- Contribute to forecasting, planning, and scheduling activities
- Add value through expertise and participation in new product launch, product extension, or line upgrade activities
- Achieve productive and **RESPECTFUL** relationships within 100% of the organization
- Assist other Riverside leaders, **TEAMS**, and employees in accomplishing corporate objectives, shows a One Riverside, One **TEAM** mindset daily
- Keeps the work atmosphere **FUN**by keeping it light and welcoming
- Other duties as required

**This role requires flexibility to work at least one weekend shift per month, as well as availability for occasional off-administrative hours, in alignment with the 24/7 nature of our operations.**

**Education & Qualifications**
- Undergraduate degree in Science, Engineering, or Business; MBA or Masters are an asset
- 8+ years experience in a fast paced manufacturing environment, food and CPG industries preferred
- 5+ years in management and leadership with proven ability to build and develop high performing** TEAMS**:

- SAP exposure and expertise preferred
- Six Sigma, PMP, Lean certifications are an asset
- Exceptional time management and organizational skills, self-starter with a high level of initiative and **ADAPTABILITY**:

- Demonstrates** HUMILITY**throughout the company on a day to day basis

**What we expect**:

- **Values-led**: You'll be a member of a thoughtful and compassionate team that prioritizes respect, teamwork and resourcefulness along with a good dash of fun. Sometimes, even making granola bars is hard, and life's too short to take ourselves so seriously that we don't enjoy the journey.
- **Unparalleled experiences and opportunities**: We're still determining who we are and what we can be. Help us shape what this organization will look like and what we'll offer the world, into the future. This means rolling up your sleeves and sometimes building the process - fast - while employing it. At Riverside, progress occasionally means proceeding imperfectly, and we're okay with that, as long as we're staying true to our values and learning and improving along the way.
- **Access to everyone**: We're a flat organization with few silos which means you'll have full access to everyone from our founders to our pro