Manager, Product and Service

2 weeks ago


North York, Canada Hana Bank Canada Full time

Job Title: Manager, Product and Service
- Department: Marketing
- Reports To: VP of Marketing

**Key Responsibilities**
- Organize and manage the Bank’s products and services, prioritizing tasks efficiently.
- Establish and manage policies, procedures, and guidelines for the Bank’s Deposit and FX products and services.
- Manage Deposit and FX product/service rates and fees to grow the Bank’s business volume and customer base.
- Ensure regulatory and internal compliance with Deposit and FX products and services.
- Oversee departmental monitoring of branch activities related to Deposit and FX products and services.
- Handle FCAC, CDIC, and tax-related tasks, including regulatory reporting and updates.
- Ensure accuracy and timeliness of reports submitted to management, regulators, and external parties.
- Manage the Bank’s Deposit and FX product/service database and portfolio effectively.
- Improve the Bank’s effectiveness and efficiency in products and services, including branch operations.
- Identify and mitigate systemic risks in branch operations.
- Conduct analysis on customers, products, services, and market updates.
- Oversee cash management, ATM operations, and debit card operations to ensure smooth and efficient operation.
- Prepare periodic and ad-hoc reports related to assigned tasks.
- Provide stakeholders with applicable marketing guidance and tools.
- Maintain a purpose-driven and focused team environment.
- Participate in departmental occasions and activities.
- Perform backup tasks and ad-hoc duties as assigned.

**Qualification and Skills**
- 5+ Years of experience in banking or related industry
- Robust ability to understand the Bank's products and services details
- Strong ability to interpret market changes
- Ability to manage the revenue and cost analysis
- Strong knowledge in data analysis and interpretation including Excel

**Job Types**: Full-time, Permanent

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- Monday to Friday

**Language**:

- Korean (required)

Work Location: In person



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