Communications & Events Officer

**About Queen's University**

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

Come work with us

**Job Summary**

**A Brief Overview**

The Communications and Events Officer reports to the Executive Director, Communications, and collaborates with clients and partners to develop and execute a range of communication materials, including stories, scripts, key messaging, web content, and campaigns. This role involves designing and implementing effective communication strategies and contributing to additional Office of Advancement communications as required. The Officer also plans, manages, and executes communication deliverables for alumni and donor events. These efforts support Advancement and university-wide strategic goals and priorities.

Communications, including those for events, are customized to engage diverse audiences such as alumni, donors, community members, volunteers, the Queen's University Alumni Association (QUAA), and its branches. These efforts ensure alignment with Advancement's objectives while strengthening connections with these key stakeholders.

This position develops, organizes, and implements communications strategies and plans that promote and profile departments, programs and services. This position performs market scans, recommends the focus of communications, and develops measurement criteria to evaluate effectiveness. This position also manages ongoing communication projects for publications and social media and serves as editor/publisher for print and digital publications.

Communications, including those for events, are customized to engage diverse audiences such as alumni, donors, community members, volunteers, the Queen's University Alumni Association (QUAA), and its branches. These efforts ensure alignment with Advancement's objectives while strengthening connections with these key stakeholders.

This position develops, organizes, and implements communications strategies and plans that promote and profile departments, programs and services. This position performs market scans, recommends the focus of communications, and develops measurement criteria to evaluate effectiveness. This position also manages ongoing communication projects for publications and social media and serves as editor/publisher for print and digital publications.

**What you will do**

Develops, organizes, implements and measures communication plans and initiatives that promote and profile departments, programs, and services.

Provides input to assist with the development and implementation of communication plans.Organizes the workflow of communications projects.Scans media and works with the team to identify areas of focus for communications.Writes articles, as well as prepares information sessions, presentations, Q&As, fact sheets, and other training and learning material.Maintains content on the department's website.Edits and proofreads copy for internal and external stakeholders.Develops measurement criteria for evaluating the communication plans, measures effectiveness, and recommends changes for improvement.
- Serves as editor/publisher for print and digital publications in the department.
- Provides leadership on the selection, recommendation, adoption, implementation and governance of internet-based communication tools.
- Other duties as required in support of the department and/or unit.

**Required Education**
- Four-Year Bachelor Degree or equivalent. In addition, requires trade certification, qualification, or on-going learning to remain ahead of changes in technology or emerging fields.

**Required Experience**
- More than 3 years and up to and including 5 years of experience.- Experience planning, coordinating and/or managing events or promotions considered an asset.
- Experience in writing, interviewing, reviewing, editing and/or proofreading internal and/or external communications and documents considered an asset (e.g., social media, policy manuals, newsletters, handbooks, legal documents, forms/templates, blogs, training/reference materials, technical documents, webinars, etc.).
- Experience developing, coordinating and producing promotional and marketing material considered an asset.
- Experience in client and/or customer experience functions considered an asset.
- Experience in data, trend analysis and reporting considered an asset.
- Experience in managing/developing strategic communication plans considered an asset.
- Experience working at a post-secondary education institution considered an asset.
- Experience working in a comparable client-focused environment considered an asset
- Experience working in a non-profit office considered an asset.