Order Entry Clerk

5 days ago

Markham, Canada Orthotic Holdings Inc Full time

**POSTION SUMMARY**:
This position ensures delivery of excellent customer service and quality through fast and accurate processing of orders, and by communicating and coordinating with other departments to resolve inquires.

**MAJOR RESPONSIBILITIES & ACTIVITIES**:

- Sort and distribute daily incoming foam and/or plaster casts by OHI brand
- Receive and log daily incoming foam and/or plaster cast orders, inspect and verify all orders against the prescription form or other supporting documents
- Scan all foam and/or plaster casts onto the network using 3D scanning technology
- Ensure that all data and information from prescription order forms are entered accurately
- Quality control all orders before production
- Scan and upload all supporting documentation to the network
- Photocopying, filing and other administrative duties required
- Create, edit and recognize problem orders and forward to appropriate department
- Liaise with all other departments on questions and concerns
- Remain current in the products and services of OHI and relevant customer service initiatives

**MINIMUM POSITION REQUIREMENTS**:

- Ability to adjust priorities and manage time wisely in a fast-paced environment
- 50 wpm or more typing skills and 10,000 sph or more data entry
- Excellent interpersonal skills
- Strong analytical, problem-solving and organization skills
- High attention to detail and precise execution skills
- Communicates in a clear, concise manner and listens attentively to others
- Maintain an efficient, safe and respectful work environment for all employees
- Intermediate Microsoft Office and computer skills

**Physical Demands and Work Environment**:
The physical demands and work environment described here are representative of those that an employee must meet or will encounter in successfully performing the primary functions of this job.
- Frequently required to sit; repetitive use of hands and fingers; gripping; short distance reaching with hands and arms; talk and hear.
- Required to use close and distance vision and able to adjust focus
- Mixture between common, clean, office conditions with a typically quiet noise level and dusty manufacturing area with loud noise level

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