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Security Dispatch Operator

3 weeks ago

Mississauga, Canada Paladin Security Full time

Security Dispatch Operator - Trillium Health Partners (Full-Time)
**Position**: Security Dispatcher

**Site**: Trillium Health Partners

**City**: Mississauga, ON

**Status**: Full-Time

**Hours**:
Full time - Credit Valley Hospital - Mon-Fri - 0730-1530hrs

Full time - Mississauga Hospital - 1400-2200hrs.

**Pay Rate**: $17.50 -$19.59/Hourly -**“Rates are based on a levelling system”**

Are you interested in starting a career in a fast paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community, while developing skills for future careers. Our training programs are also a leader in the security industry, and they will help prepare you for advancements, as well as build your resume for a potential career in law enforcement.

Trillium Health Partners and their security department are proud winners of the IAHSS Lindberg Bell Award 2017. It is also one of Canada’s largest academically-affiliated tertiary care hospitals with highly-specialized regional programs in advanced cardiac, vascular, stroke, neurosciences, orthopedic, and sexual assault/domestic violence services.

In this key role, you will oversee a state of the art healthcare Control Centre. Your role will be to monitor numerous systems including fire and life safety, access control and CCTV. You will assist in tracking and deployment of security staff and handle a variety of dispatch duties including incident call taking.
- Dispatch Security Guards to incidents, requests for assistance, emergencies, etc.
- Maintain control of access to and from the property
- Log details of radio transmission, telephone calls and verbal instructions
- Direct back-up support as necessary
- Inform management of major incidents
- Maintain the Camera Surveillance System
- Answer all incoming security telephone lines including the complex emergency telephone line.
- Ensure that security operations occur consistent with policy and procedures
- Perform other duties as assigned

**Qualifications**:

- Must demonstrate a high degree of professionalism
- Must have at least 1-2 years of prior security experience
- Experience in healthcare is considered an asset**:

- Must have a strong command and fluency in the English language both written and verbal
- Must be able to work in a fast-paced dynamic environment
- Must be able to handle stress and pressure and make a sound decision under duress
- Must demonstrate high attention to detail / observational awareness
- Must demonstrate strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team

**What You Need to Succeed**:

- A valid provincial Security License (if required by law)
- A Security Diploma or equivalent
- A minimum one 1-2 years of security experience
- A working knowledge of the Occupational Health & Safety Act
- Knowledge of Trespass to Property Act
- Previous dispatch experience in an emergency services setting such as Police, Fire, EMS

**At the time of the interview applicant must be able to produce proof of completion of the following prerequisites**:

- Immunization Record (Measles, Mumps, Rubella, Varicella, and TB skin tests 1 and 2)
- A Valid Ontario Security Guard License
- Proficient in English (both oral and written)
- Vulnerable Sector Check
- COVID Double Vaccination

**Successful completion of the following requirements provided by Paladin is mandatory prior to placement**:

- First Aid & CPR - Level C
- Management of Aggressive Behavior
- Use of Force
- Report Writing
- Additional courses as assigned

IND3

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.