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Clinic Receptionist

4 weeks ago

Milton, Canada Osteoathletic Full time

**Job Summary**

We are seeking a reliable, responsible, detail oriented, **Front Desk Receptionist and Office Administrator**with amazing interpersonal skills for our busy sports medical clinic located in Milton, Ontario.

**Responsibilities**

  • Oversee administration of day-to-day clinic operations
  • Receptionist duties such as greeting and scheduling appointments for patients, with the goal of maximizing the schedule and creating opportunities to build new bookings
  • Facilitate an excellent level of customer service by interacting with patients and staff
  • Educate patients on the benefits of our services and differences between modalities
  • Assist the Owner and/or Director in maximizing sales and profitability and effectively control all related expenses of the store
  • Ensure clinic’s compliancy with health & safety guidelines
  • Merchandising, inventory control and stocking shelves
  • Social media engagement and marketing - photographing, filming and posting visuals
  • Actively taking initiative and keeping busy during low customer traffic
  • Organize and manage patient intake documents for electronic filing
  • Maintain clinic cleanliness and organize laundry
  • Open and close the clinic to ensure the space is secured
  • Manage client files as appropriate
  • Interact with insurance providers and referring medical offices for submission of treatment notes and diagnostic reports (including coordination of client release of records requests)
  • Other duties as assigned by Owner and/or Director

**Requirements**

  • Office administration training required
  • Kinesiology background an asset
  • Experience working within a multidisciplinary clinic
  • Attendance, punctuality and reliability are mandatory
  • Demonstrated accuracy and attention to detail in a fast-paced environment.
  • Strong ability to multi-task, effective time management is critical
  • Above average organizational, interpersonal, customer service skills and experience
  • Able to work in a team environment.
  • Excellent written, verbal and electronic communication skills.
  • Must be highly proficient in MS Office (Word, Excel, Outlook)
  • Ability to cover other receptionist shifts as necessary due to vacation, sickness, etc

**Please note this is a 13 month contract covering a maternity leave, possibility for full-time permanent based on good performance. Summer students will not be considered.**

**Job Type**: Part-time

Pay: $20.00-$22.00 per hour

Expected hours: 20 - 30 per week

Application question(s)

  • Are you available to work select evenings (2:30pm-8pm) and Saturday (9:30am-6pm) shifts as part of your overall schedule?

**Experience**

  • customer service: 3 years (preferred)
  • multidisciplinary clinic: 1 year (preferred)

Licence/Certification

  • Office Administration Certificate (preferred)

Work Location: In person