Administrative Assistant

**Administration Assistants, or as we call them at On Side, Project Administrators (PA's)** are the MVP’s that Project Teams lean on to get every last detail right; so, a project can go from ‘literal disaster’ to ‘what disaster?’ PA’s have their fingers on the pulse of the company and have a reach that extends from the front lines to the back office. Wickedly organized and up for anything a day in the life of a PA is never dull.

**Project Administrators are responsible for**:

- Overcommunicating. Both external and internal customers are top of mind and always know what’s going on. If this were a game show you’d be the ‘call a friend’ friend.
- Documentation (what we used to call paperwork) this is where your attention to detail comes in:

- Collecting it
- Verifying it
- Certifying it
- Filing it (and finding it again later )
- Making a wide variety of friends PA’s have friends in Accounts Receivables, Payables, Operations, Scheduling, the list goes on.
- Knowing what’s appropriate to share and what’s not. We are working with people’s personal details. Confidentiality and discretion are key to keeping our customers trust.
- Maintaining order. Disaster projects are, well, disasters. PA’s make sure everything runs smoothly so life can resume and the world can start turning again. No pressure.

**What you bring**:

- A positive, ‘can do’ attitude
- A background providing excellent customer service.
- Comfort using Microsoft Office, including Teams, Outlook, Excel and Word. You should be able to use voting button’s, write a formula, change a background, know where and how to use pivot tables and how to format a documents paragraph’s.
- Tech savviness you’re usually the one people come to with questions about their phone apps and computers don’t scare you. You pick up software intricacies quickly with little training.
- Clean criminal record

**Other stuff that’ll help you get the most of this opportunity**:

- If you have experience in an administrative type job, maintenance coordinator or scheduler roles.
- Post-secondary education that demonstrates your administration skills and ability to navigate software.
- Experience supporting Project Managers in restoration.

**Of Note**:

- _Salary estimates provided in this job posting encompass all locations. Total compensation will be discussed at time of interview and determined by factors such as region, branch size, experience, and education._
- This is an in branch role.

**What’s in it for you?**
We’re an established company in a growing industry and we need awesome people We WANT you to be fulfilled by your work, we WANT you to enjoy the people you work with and we WANT to provide you with learning and advancement opportunities. We also love that we’re able to provide an employee assistance program, RRSP matching and a comprehensive health plan which includes extended medical (ex. chiropractic, massage, acupuncture, vision) dental, long-term disability (LTD) and life insurance. At On Side we work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day.

**Get on our side**
Both major weather disasters and minor accidents involving water, fire, and more happen every day, and in our industry, this is how we keep busy, restoring properties 24 hours per day, 7 days a week. Mother Nature usually doesn’t wait for an invitation, but we’re in the business of dealing with party crashers, and we’ve done it for over 40 years

We have branches from Victoria, BC to St. John’s, Newfoundland and (almost) everywhere in between. Our fantastic team of over 2,000 employees stretches far and wide across Canada, and we’re growing—YOU could be the next great addition

Pay: $45,000.00-$55,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- Rate your MS office skills out of 10. Tell us why you gave yourself that rating.
- This role has a high volume fluctuating work load. How do you shift between priorities and maintain a work flow?
- How do you approach working with people who have different communication styles than your own?
- This is an in office position. Are you able to work from the branch Monday - Friday?
- Tell us about any Restoration or Construction knowledge that will help you in this role

Work Location: In person