Customer Experience Lead
2 weeks ago
Requisition ID: 171201 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. We are looking for an enthusiastic, driven individual who will lead and support our Customer Experience Associates, while championing Scotiabank’s core values and culture. **Is this role right for you? In this role you will**: - Lead and manage your team of Customer Experience Associates and Senior Customer Experience Associates - Build strong customer relationships and deliver excellent customer service - Acts as the Officer in Charge (OIC) for the branch as required, managing any emergencies, customer escalations, etc. - Contributing to the overall success of the branch by identifying opportunities to enhance the customer experience - Act as a change management lead by assisting with the implementation of new policies and procedures **Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have**: - Excellent leadership skills, able to coach and develop your team - Strong customer service skills - Previous experience managing a team of employees (including coaching, leading, and scheduling the team) is a strong asset - Excellent communication skills - Availability to work a flexible schedule - Previous banking experience is a strong asset - Strong technical skills, able to promote and demonstrate the use of digital/self-service banking options **What’s in it for you?** - The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. - A rewarding career path with diverse opportunities for professional development - An organization committed to making a difference in our communities - for you and our customers. - You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development. - A competitive compensation and benefits package. Location(s): Canada : Quebec : Montreal Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
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Experience Leader
2 weeks ago
Montréal, Canada GrowPro Experience Full time**About us** We are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad. **Your functions** - Welcoming students in local coworking (includes airport pick up service) - Negotiation with local partners (related to events and destination activities) -...
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Experience Leader
2 weeks ago
Montréal, Canada GrowPro Experience Full time**About us** We are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad. **Your functions** - Welcoming students in local coworking (includes airport pick up service) - Negotiation with local partners (related to events and destination activities) -...
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Customer Experience Lead Cavendish
4 days ago
Montréal, Canada Scotiabank Full timeRequisition ID: 174096 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Customer Experience Lead **What you’ll be doing** Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to...
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Customer Experience Lead
2 days ago
Montréal, Canada Scotiabank Full timeRequisition ID: 183377 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. We are...
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Customer Experience Specialist
1 week ago
Montréal, Canada GURUS Solutions Full timeOur Customer Experience Specialist will focus on maintaining and growing the company's existing relationships with clients by leveraging Gurus' solutions and services. You will be assigned to specific clients with the task to foster meaningful long-term partnerships with them. The Customer Experience Specialist role is to understand the customer's needs,...
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Customer Experience Specialist
6 days ago
Montréal, Canada ALKHEMIST Full time**Overview** As a Customer Experience Specialist (CES) at ALKHEMIST House, you will play a crucial role in delivering on our brand promise to provide an extraordinary experience to each and every client. Your responsibilities will cover all aspects of the customer experience except for actual treatments and products. You will be the first point of contact...
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Customer Experience Specialist
6 days ago
Montréal, Canada Ubisoft Full timeCompany Description Ubisoft’s 20,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow...
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Customer Experience Representative
1 week ago
Montréal, Canada Dart Aerospace Full time**ABOUT THE JOB** DART has been growing at a rapid pace over the last few years. To sustain its rapid growth, we are now committed to strengthen our customer-facing sales team. The Customer Experience Representative position will require to work as a part of a sales team to develop both new and existing business relationships. Integrity, vision,...
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Customer Experience Agent
2 weeks ago
Montréal, Canada Apollo Scooters Full time**Who are we?** Apollo Scooters is a leading micro mobility company, proudly headquartered in Montreal, Canada. Short distance travel represents 80% of all trips we take, and Apollo is on a mission to make it better. We design and manufacture next generation vehicles that merge hardware and software into a seamless transportation experience. We are a small,...
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Customer Experience Lead
2 weeks ago
Montréal, Canada Laura Canada Full timeDescription de l'entreprise Laura Canada est une entreprise familiale iconique et innovatrice qui exploite Laura et Melanie Lyne, deux grandes bannières de vêtements pour femmes. Établie à Laval, au Québec, Laura Canada conçoit, produit, commercialise et distribue des vêtements de qualité partout au Canada. Nous sommes fiers d’employer plus de 2...
