Quality Assurance Manager

**About Innovative**:
Located in Barrie, Ontario, Innovative Automation’s team works together to create efficient custom automation solutions that consistently exceed client expectations. At Innovative Automation, we strive to lead globally, lead industry, and lead locally with passion and pride. We provide industry with factory automation solutions for Fortune 500 companies and our systems are installed worldwide for progressive companies. Our vision is to be the first-choice provider of automation solutions to global leaders in manufacturing. We foster a culture of innovation, inclusion, and camaraderie where all ideas are welcome, and every team member is encouraged to succeed.

**Why Work Here?**

At Innovative, we take pride in having a culture built on pride, respect, community, satisfaction, family, and safety, for all employees. Innovative Automation listens to, invests in, and supports employees, offering advanced skills, training, and opportunities for advancement and the future. We also care about letting our employees know how much we appreciate their hard work, which is why at Innovative we provide a fun working environment (work hard, play hard). We engage in many fundraisers for our community (such as the annual Pie in the Face event) and team building events, such as Christmas parties, Golf Tournaments, and more

**What We Offer**:

- Employer Matched RRSP (Registered Retirement Savings Program)
- Flex-time
- Extended Healthcare Benefits
- Employee Events
- Educational Assistance Programs
- Costco Membership
- Tool Replacement Program

**Job Opportunity**:
The Quality Assurance Manager creates an inspiring and supportive team environment by setting goals, fostering collaboration, managing resources and processes to execute strategic direction and corporate goals of the Ownership

**What you’ll do**:

- Strategic Planning_
- Develop and execute the company’s business strategies in order to attain the goals of Ownership through analysis of SQPD (Safety, Quality, Performance and Delivery)
- Provide strategic advice to Ownership
- Prepare and implement business plans to facilitate corporate goals and business direction
- Support corporate growth and profitability
- Monitor and identify industry trends and business opportunities
- Forecast long-term resources to support Owners vision
- Evaluate the effectiveness of skills, processes, and technology; drive and implement Continuous Improvement and update Department policies and procedures as required
- Implement strategies with Group Leaders to mitigate process level risk
- Champion 5s in all areas of department, lead by example, actively participate in 5s events
- Conduct 5s audits to sustain improvements
- Support the ongoing QA Systems development and operation of new business units
- Operations Management_
- Ensure company ISO policies, procedures and legal guidelines are communicated to all members of the Department and followed at all times
- Ensure company EUPs are accurate and updated by the Group Leader
- Analyze problematic situations and provide solutions
- Generate procedures for running department in different economic circumstances (current, crisis, etc.)
- Occasional travel globally as required
- Leadership and People Management_
- Appoint competent Group Leaders
- Work with all other department managers to achieve Ownership’s Quality Management vision
- Actively participate in management planning discussions
- Foster relationship with team members through informal daily interaction
- Review potential hires with Group Leader in conjunction with Human Resources
- Participate in the hiring process (interviewing, background check, etc.) as required in conjunction with Human Resources
- Conduct annual and semi-annual reviews of direct reports
- Create training plans for direct reports
- In collaboration with Group Leaders, establish personalized and departmental training plans
- Identify developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills
- Review and submit annual increases for all members of the Quality Department to Ownership
- Review annual and semi-annual reviews from Group Leader and participate in reviews as required
- Administer discipline to Team Members as required with Group Leader and Human Resources
- Approve and monitor vacation requests of direct reports in a timely manner
- Review direct reports online timecards for accuracy and lock weekly by 10:00am Monday (or Tuesday when Monday is Statutory Holiday)
- Communicate appointed delegate for Manager for vacation coverage
- Relationship Management_
- Develop relationships with prospective customers and suppliers while maintaining a positive relationship with existing customers and suppliers
- Health and Safety Responsibilities_
- ensure workers work in compliance with the OHSA and its regulations;
- ensure workers use any equipment, protective devices or clothing the employer requires;
- inform work