Ecommerce Operations Specialist

1 week ago


Vancouver, Canada Best Buy Full time

Ecommerce operations specialist (12-month contract)

Are you forward-thinking and always looking for improvements and efficiencies in processes?

As an ecommerce operations specialist you will play a pivotal role in creating a best-in-class seller and customer experience on BestBuy.ca. You will be part of a dynamic and collaborative operations team, responsible for providing amazing support to Best Buy Marketplace sellers, the Best Buy Marketplace store on Amazon.ca and for our internal stakeholders.

We practice a remote first working model, leveraging in person interactions at our head office, in beautiful Vancouver, BC, for strategic, collaborative and social purposes.

What you’ll do:
- Be the main point of contact for Best Buy Marketplace sellers for any technical and operational support- Process orders and returns placed on the Best Buy Marketplace store on Amazon.ca and investigate and respond to customer inquiries- Provide support on operational processes related to invoicing, fulfillment attributes, content audit and product status changes- Manage aging orders to ensure that sellers are fulfilling orders on time- Facilitate secret shop orders on marketplace sellers and provide feedback and disciplinary actions on failed orders- Track and trend tickets submitted to resolve operational or customer facing defects- Identify opportunities for process improvement, partnering with the operations community of practice to determine value and priority- Work closely with sellers and seller success managers on improvement plans

What we’re looking for:
- 1+ year work experience in customer/vendor technical support, troubleshooting roles or case management- Experience with Microsoft Excel and Outlook- Critical thinking skills and attention to detail- Strong communication skills

Why you’ll love it here:
- Remote-first work environment- Employee discounts on awesome tech from day one- Health benefits and wellness program- Training programs to build new and transferable skills

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country Annually recognized as one of Canada’s Top 100 Employers, our culture is one of inclusivity and belonging and provides employees an environment where they can bring their whole selves to work.

Join our amazing team

We are looking for people just like you.

Base pay range

Annual salary: $40,898.00 - $43,050.00

Suite 102 - 425 West 6th Avenue, Vancouver, BC V5Y 1L3



  • Vancouver, Canada Best Buy Full time

    eCommerce Operations Specialist II Are you passionate about eCommerce and always looking to improve operational processes and partnerships? As the eCommerce Operations Specialist II you will play a pivotal role in ensuring a best-in-class customer experience on BestBuy.ca. You will execute and enhance operational processes, and work with cross functional...

  • Ecommerce Specialist

    4 weeks ago


    Vancouver, Canada Canucks Sports & Entertainment (CSE) Full time

    Ecommerce Specialist Department: RetailReports to: Senior Manager, Retail Systems & Ecommerce Position Summary The Ecommerce Specialist is responsible for driving the financial performance of our website, Vanbase.ca. This role oversees all on‑site sales and campaign management, product content organization, and site merchandising initiatives. This includes...

  • Ecommerce Specialist

    4 weeks ago


    Vancouver, Canada Canucks Sports & Entertainment (CSE) Full time

    Position: Ecommerce Specialist Department: Retail Reports to: Senior Manager, Retail Systems & Ecommerce Position Summary The Ecommerce Specialist is responsible for driving the financial performance of our website, Vanbase.ca. This role oversees all on‑site sales and campaign management, product content organization, and site merchandising initiatives....


  • Vancouver, Canada Vancouver Full time

    POSITION SUMMARY:The Ecommerce Specialist is responsible for driving the performance of our website, Vanbase.ca. By working cross functionally with Digital Marketing, Brand, Content, and Operations teams, the Specialist effectively supports day-to-day ecommerce projects and retail digital marketing. A typical day includes: Overseeing Vanbase.ca (powered by...

  • Ecommerce Growth

    3 weeks ago


    Vancouver, Canada Canucks Sports & Entertainment (CSE) Full time

    A leading sports and entertainment company in Vancouver is seeking an Ecommerce Specialist responsible for driving the financial performance of their website. This role includes managing sales, overseeing product merchandising, and developing overall eCommerce strategy. The ideal candidate should have a degree in a related field and at least 2 years of...


  • Vancouver, Canada Lululemon Full time

    who we are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis...

  • Ecommerce Specialist

    4 weeks ago


    Vancouver, Canada Coulson Capital Full time

    Shopify Ecommerce Operator At Coulson Capital, we're not just building businesses—we're igniting revolutions in pharmacy, healthcare tech, and beyond. Our portfolio thrives on bold innovation, fearless disruption, and global domination. We're on the hunt for a Shopify Ecommerce Operator who isn't content with just coding pixels : you're a key part of the...

  • Ecommerce Specialist

    4 weeks ago


    Vancouver, Canada None Full time

    Shopify Ecommerce OperatorAt Coulson Capital, we're not just building businesses—we're igniting revolutions in pharmacy, healthcare tech, and beyond. Our portfolio thrives on bold innovation, fearless disruption, and global domination. We're on the hunt for a Shopify Ecommerce Operator who isn't content with just coding pixels: you're a key part of the...


  • Vancouver, British Columbia, Canada Coulson Capital Full time $100,000 - $120,000 per year

    Shopify Ecommerce OperatorAt Coulson Capital, we're not just building businesses—we're igniting revolutions in pharmacy, healthcare tech, and beyond. Our portfolio thrives on bold innovation, fearless disruption, and global domination. We're on the hunt for a Shopify Ecommerce Operator who isn't content with just coding pixels: you're a key part of the...


  • Vancouver, Canada Canucks Sports & Entertainment (CSE) Full time

    A leading sports and entertainment company in Vancouver is seeking an Ecommerce Specialist to manage and optimize the financial performance of their website, Vanbase.ca. The ideal candidate will have a strong background in ecommerce management and digital marketing principles. This role involves collaboration across teams and responsibility for driving...