IT Support Technician

2 weeks ago

Concord, Canada Tempest Solutions Full time

Has excellent written and verbal communication skills
- Has the ability to work independently and unsupervised
- 2 years of recent computer, server, and network troubleshooting experience
- Likes to be hands-on, with a desire for continual learning
- Is familiar with a wide range of business IT technologies
- Is flexible to work after hours, weekend, and on-call as required
- Has a degree or diploma in Computer Science or similar discipline
- Cisco experience is an asset
- VMWare experience is an asset

**Responsibilities include**:

- Access to a vehicle is a must as some light travel around the GTA is required
- Creating and closing support tickets
- Resolving technical issues
- Performing equipment setup/troubleshooting (Windows PC's, Macs, Servers, mobile devices and variety of office equipment)
- Working with office staff in various technical roles
- Setup and configuration of VoIP phones, and maintaining phone system
- Some after-hours and weekend work will be required, though this is often scheduled in advance

COVID-19 precaution(s):

- Remote interview process
- Personal protective equipment provided or required
- Social distancing guidelines in place
- Virtual meetings

**Salary**: $50,000.00-$60,000.00 per year

**Benefits**:

- Commuter benefits

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- On call
- Overtime
- Weekend availability

Application question(s):

- Are you located in the GTA?

**Language**:

- English (required)

Licence/Certification:

- Class G Licence (required)

Work Location: One location

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