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Customer Service Representative

3 weeks ago

Kitchener, Canada Handyman Connection - KW, Cambridge, Guelph & Brantford Full time

Handyman Connection of is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast-paced local office of a National Franchise with an opening for a part-time Customer Service Representative. Our customers are seeking additional office support for our growing business.

We are now seeking a
**Part-Time**
**Customer Service Representative** who can take on the role of keeping our craftsmen and customers on track This person will have an upbeat attitude and willingness to help the team. Here’s why we want you to work with us

**What You Will Receive**
- Earn competitive pay depending on your skills, experience, and availability - $16.00/hour as a starting pay
- Work during traditional business hours 8:30 am to 12:30 pm (Monday, Tuesday, and Wednesday, possible Thursdays)
- Professional small office with a friendly touch
- Excellent training and support
- Business casual attire atmosphere

**Responsibilities**
- Dedication to excellent customer service
- Able to manage small business details while working independently
- Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
- Experience handling projects to completion
- Ability to multi-task

**Qualifications**
- Strong telephone and written communication skills.
- Outgoing personality; enjoys working with people
- Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, etc.
- (1+) years experience working in a Call Center or Customer Service Role preferred
- Knowledge of home repair and light remodeling a plus

If you're looking for a customer service representative role AND the opportunity to work with a great group of people, reach out today to find out more about the team at Handyman Connection of