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Food Service Supervisor

2 weeks ago

Fernie, Canada The Loaf Italian restaurant Full time

**Overview**
We are seeking a dedicated and experienced Food Service Supervisor to join our team. In this role, you will oversee daily operations in our food service department, ensuring high standards of food preparation, customer service, and team management. You will play a crucial role in maintaining food safety protocols and enhancing the overall dining experience for our guests.

**Responsibilities**
- Supervise and coordinate activities of food service staff to ensure efficient operation.
- Oversee food preparation and cooking processes to maintain quality standards.
- Manage inventory, including ordering supplies and ensuring proper storage.
- Train and mentor staff on food handling procedures, customer service techniques, and operational policies.
- Handle cash transactions accurately using POS systems, including Micros POS.
- Conduct interviews and assist in the hiring process for new team members.
- Ensure compliance with health and safety regulations within the kitchen and dining areas.
- Address customer inquiries and resolve any issues to enhance guest satisfaction.
- Collaborate with management to develop menus and special offerings.

**Skills**
- Proven experience in food preparation, cooking, and restaurant management.
- Strong supervisory skills with a focus on team management and leadership.
- Excellent customer service skills with a passion for hospitality.
- Knowledge of food safety practices and regulations.
- Experience with cash handling and POS systems; familiarity with Micros POS is a plus.
- Background in the food industry, including kitchen experience in restaurants or hotels.
- Ability to effectively train staff in serving techniques and food handling procedures.
- Strong communication skills to interact effectively with both staff and customers.
- Barista experience is an added advantage. Join us as we strive to deliver exceptional dining experiences while fostering a positive work environment for our team members. Your expertise will help us maintain our reputation for excellence in the food service industry.

**Job Types**: Full-time, Permanent

Pay: $20.00 per hour

Expected hours: 30 - 40 per week

**Experience**:

- Restaurant management: 2 years (required)

Work Location: In person