Assistant Branch Operations Manager

**Job Summary**

**What is the opportunity?**
RBC Dominion Securities Management team located in Richmond Hill is currently seeking an Assistant Branch Operations Manager to join their team You will fulfil a leadership role by providing operational and administrative support to the Branch Management Team. In addition to managing client account activities and ensuring compliance standards are met, the Assistant Branch Operations Manager fulfils a diverse role which includes liaising with internal departments, providing software and process-related training, and help manage the branch facilities and equipment.

**What will you do?**
- Help implement the Branch Director's directives and ensure the branch is efficiently and effectively managed
- Help manage the daily administrative operations of the branch, including the approval of incoming and outgoing daily transactions
- Assist with training new branch support staff and coordinate ongoing training initiatives for existing branch staff
- Ensure compliance and internal control requirements are met
- Verify and approve outgoing assets, cheques, and bank wires
- Verify documentation and approve account openings

**What do you need to succeed?**

**Must-have**
- Ability to work efficiently and multi-task in a fast-paced environment
- Meticulous attention to detail and effective organizational talents
- Strong Microsoft Office Suite skills
- Demonstrated aptitude in providing world-class client service that will come across as professional, warm, and friendly to our clients
- Exceptional written and verbal communication skills in English

**Nice to have**
- Completion of the Canadian Securities Course (CSC) and the Conduct and Practices Handbook Course (CPH), preferably already approved with CIRO
- Knowledge of the RBC Dominion Securities’ operations, policies, and procedures regarding client accounts, including internal controls

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- High level of autonomy

**Job Skills**

Branch Management, Communication, Conflict Management, Customer Service, Customer Service Administration, Ensure Compliance, Interpersonal Relationship Management, Leadership, Office Administration, Oral Communications, Problem Management, Service Request Management, Time Management

**Additional Job Details**

**Address**:
260 EAST BEAVER CREEK RD:RICHMOND HILL

**City**:
RICHMOND HILL

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
WEALTH MANAGEMENT

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2025-01-29

**Application Deadline**:
2025-03-01

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

**Join our Talent Community**

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.