Director of Student Services

**Title**: Director of Student Services

**Reports to**: Executive Director

**Department**:Student Services

**Status**: Full-time

**Work Hours**: 40 hours, Monday - Friday

**Compensation**: $117,900.00 - $146,200.00

The salary range represents the minimum and maximum salary for the position. Employees are usually hired between the minimum and mid-point of the salary range.

**Closing date**: January 28, 2026, 4:00 PM

**About Us**:
The Student Association at BCIT is a leading non-profit student-led organization committed to enhancing student life through advocacy and providing student-centered, responsive and pro-active services. Considered one of the leading student associations in the province, we live our mission and are student-focused in all that we do. Students lead our organization and govern the affairs of the BCITSA. Our Board of Directors is composed of 12 elected Student Executives and Student Councilors from each of the different Schools at BCIT.

BCITSA is committed to fostering a safe, inclusive, and equitable workplace culture that supports and promotes equity, respect, and accountability among employees and BCIT students. We strive to cultivate a community that recognizes equity and diversity as fundamental to achieving inclusive excellence in all our programs and services. The following values encompass how BCITSA upholds our vision and mission, and guide how we provide our services:

- We recognize the talent and unique perspectives, including seen and unseen qualities, our employees bring to our culture.
- We expect our workplace culture to be one that is inclusive, respectful, fair, and safe for the diverse people within our organization to be their most authentic selves.
- We advocate for flexibility, adaptability, and creative solutions to best meet the needs of our employees.
- We foster a workplace where clear communication, transparency, and accountability are prioritized.

**Why Work With Us**:

- Robust extended health, dental and life policies with a 50% co-pay in year one and full employer payment after completion of year one
- An Employee and Family Assistance program for you and your dependents
- Matching Pension Plan contributions of 6% after one year of service
- Free access to BCIT Flexible Learning Courses
- Generous vacation and leave options: 3 weeks to start plus paid time off during December closure
- 12 paid statutory holidays a year
- Free coffee and tea, and discounts at BCITSA food and retail locations
- Free access to BCIT fitness facility
- Flexible, fun team environment
- Everyone works towards enhancing student life

**The Opportunity**:
The Director of Student Services is responsible for the overall management of the Student Services group comprised of Career Services, Entrepreneurial Services, Advocacy and Wellbeing. They assist full time and part time students across all BCIT campuses. This role is responsible for developing and implementing strategic initiatives, leading change processes, managing and supporting staff, problem-solving, and representing the department in internal and external capacities. The Director works closely with the senior management team to advance our vision and contributes to the development of organizational-wide strategy, ensuring implementation at the departmental level. They build and maintain long-lasting relationships, partnerships, and networks with various stakeholders, including professional associations, BCIT contacts and especially businesses, to further departmental objectives. They develop and implement strategies to grow the reach, knowledge, and impact of Student Services through innovative and sustainable strategies. This position also advances BCITSA’s equity, diversity and inclusion values and incorporates these values into their work, their team’s work and professional relationships.

**What You Will Do**:

- **STRATEGIC LEADERSHIP**_
- Provide strategic leadership to Career Services, Entrepreneurial Services, Advocacy and Wellbeing departments, and other services as needed, including strategic planning, project management, human resources and financial management
- Support all departments in the development, implementation, and evaluation of services and programs
- Oversee review of student feedback on current and potential future services to continually ensure services remain valuable, relevant, and impactful
- Maintain accountabilities for all services, programming, and special events, delivered by Student Service Managers
- Generate, maintain, and supervise, key stakeholder relationships as they relate to student services
- Actively collaborate with the Engagement group to develop innovative campaigns that increase awareness of and participation in all student services.
- Ensure services include part time students and all BCIT campuses, to meet the goals of our outreach strategy
- Establish and lead the strategic direction for the group and develop strategic plans, ensuring cross-departmental alignment,