Service Tech

**Atlantic Alarm & Sound Ltd**, a division of **Vipond Inc**, is a company dedicated to consistently providing the latest in product technology, while maintaining an unparalleled level of customer care. The company has branch offices in New Brunswick and Nova Scotia, and we provide installations and service in all Atlantic provinces. We have been in operation for over 30 years and have grown steadily into one of the major system integrators in Atlantic Canada. Our clients include government, law enforcement, educational and medical institutions, multi-tenanted commercial buildings, industrial installations, retail environments, airports and many more. We have installed customized solutions for some of the largest facilities in the Maritimes. Collectively, a diverse base of products and services are offered by the company. These include thousands of electronic products in the security, healthcare, sound, education, communication and related fields, as well as the seamless integration of these products:
Security Systems
Healthcare Equipment
Security Cameras (CCTV)
Commercial Audio Systems
Access Control Systems
Education Communications Intercoms

Parking Management Systems

24 Hour Monitoring

With a commitment to professional development and growth, let us connect you to your next career opportunity.

Atlantic Alarm & Sound is seeking a **Service Technicians **for our Dartmouth Nova Scotia Branch.

For our Service Technicians, the first priority will be to offer extraordinary customer service while installing and repairing our products.

**HERE’S WHAT SUCCESSFUL CANDIDATE SHOULD BRING TO THE TABLE**:

- Ability to provide exceptional customer experiences, overcome objections and handle both favorable and unfavorable customer interactions
- Normal color vision which is required to work with color-coded wiring
- Handle a physically demanding workload (up to 60 lbs.) which includes heavy lifting, climbing ladders/poles, crawling in confined spaces and working in all weather conditions
- Flexible to work various shifts: days(mostly), although, evenings, and weekends, to meet business needs.
- Fluent in English, with demonstrated professional oral and written communications skills, fluency in other languages would be a great bonus
- Self-motivated, demonstrate effective decision-making skills and can work with limited supervision
- Mechanical ability and technical proficiency along with an ability to work aloft or on ladders
- Ability to plan, organize and thrive in a dynamic, rapidly changing environment
- Effectively work in a team environment and collaborate with other departments
- Follow safe work practices and abide by all safety rules and regulations
- Willing and able to work in locations that preclude your ability to return home, as required
- Some travel is expected.

**Qualifications**
- Completed a minimum of Grade 12
- Strong computer skills
- Clean and valid Class 5 Driver's License
- Great-to-haves:

- Experience in IT/Networking
- Previous experience and/or education in telecommunications

**Additional Information**
- Required to maintain clean Driving records.
- A driver’s abstract will be required prior to receiving the offer of employment.
- Required to provide pre-employment criminal background checks
- Comfortable with bi-monthly pay system (15th & 30th of each month)

**WORK LOCATION**:

- Halifax Regional Municipality, & Surrounding areas.

**WAGE EXPECTANCY**:

- To be negotiated at the time of hire.

**Job Types**: Full-time, Permanent

**Salary**: $42,000.00-$50,000.00 per year

**Benefits**:

- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Stock options
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

COVID-19 considerations:
Covid restrictions will be based on work site requirements.

Ability to commute/relocate:

- Dartmouth, NS B3B 1L5: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Job Related: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Willingness to travel:

- 25% (required)