Call Center Representative/customer Service Assistant

5 days ago


Burlington, Canada Premium Stairs & Railings Inc. Full time

**Job Overview**:
As a Call Center Representative/Customer Service Assistant at our company specializing in custom stairs, you will be the primary point of contact for customers, addressing inquiries, resolving issues, and providing information about our products and services.

**Responsibilities**:
Provide detailed information about our custom stair solutions and services.

Assist customers with placing orders, tracking shipments, and managing returns.

Coordinate with internal teams to ensure accurate and timely delivery of products.

Work closely with the sales, production, and installation teams to ensure seamless customer experiences.

**Qualifications**:

- High school diploma or equivalent.
- Strong verbal and written communication skills.
- Basic computer skills.
- Ability to handle multiple tasks and work efficiently in a fast-paced environment.

Join our team as a Call Center Representative/Customer Service Assistant and be part of a dynamic work environment that offers opportunities for growth and development.

**Job Types**: Full-time, Part-time

Pay: $22.41-$26.35 per hour

Expected hours: 20 per week

Additional pay:

- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift

Work Location: Hybrid remote in Burlington, ON



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