Post Office Clerk Pt

**Lieu**:
4326 Dunbar St, Vancouver, Colombie-Britannique, V6S 2G3

Joignez-vous à un magasin qui appartient à des intérêts locaux et est exploité par eux afin d’aider à fournir des services dans le domaine de la santé, de la beauté et de la commodité dans votre collectivité et à placer le client au centre de tout ce que vous faites.

**Pourquoi ce role est-il important?**

**SUMMARY**:
To provide prompt and superior customer service at the retail postal outlet.

**DUTIES & RESPONSIBILITIES**:
**Customer Service**
- Provides superior and efficient customer service
- Answers enquiries and resolves customer complaints regarding postal services
- Abides by the customer service program (SERVE) as prescribed by Canada Post Corporation
- Maintains a neat and organized postal service area and presents proper image to public according to Uniform Policy and Dress Code Guidelines (eg. clean appearance, approved uniform, name badge)
- Ability to upsell and recommend postal services and promotions to all customers

**Loss Prevention**
- Ensures loss prevention systems and procedures are performed according to guidelines
- Controls cash, money order, and stamp inventory in accordance with prescribed cash handling policies and procedures
- Maintains proper security of cash and mail

**Operations**
- Assists in maintaining and controlling the inventory of stamps, money orders, registered mail, etc. in compliance with the policies and procedures of Shoppers Drug Mart and Canada Post Corporation - Maintains and controls the cash register in the department in compliance with policies and procedures

**General**
- Complies with all health and safety regulations
- Complies with all store policies and procedures
- Complies with loss prevention policies and procedures and ensures they are executed in the department
- Perform other duties as required including Cash duties

**QUALIFICATIONS**
**Planning, Judgement and Decision Making**
- Problem solving to ensure customer satisfaction
- Plan work to maximize efficiency and minimize costs
- Troubleshoot cash and tally differences
- Experience with registration and postal authorization issues

**Experience**
- Customer service oriented
- Effective verbal and written communication skills
- Computer literate
- Register Skills
- Organized and detailed oriented
- Efficient time management skills
- Ability to work in a fast pace environment
- Ability to work independently and as part of a team
- Commitment to providing customer service

**WORKING CONDITIONS**
- Ability to work flexible shifts which may include nights and weekends

**PHYSICAL REQUIREMENTS**
- Ability to lift up to 50 pounds
- Ability to climb ladder
- The above statement reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.J2WRTL

**Pourquoi travailler dans une pharmacie Shoppers Drug Mart?**

Il y a un pharmacien-propriétaire affilié dans chaque pharmacie. Vous travaillerez donc avec un propriétaire d’entreprise locale tout en bénéficiant du soutien d’une marque nationale. Vous bénéficierez du Programme d’achat des employés, d’horaires souples et variés, d’une rémunération concurrentielle et de possibilités d’apprentissage en ligne par l’intermédiaire de Académie.

Prenez en main votre travail et trouvez d’autres façons de vous occuper de vos patients, de vos collègues, des clients et des membres de la collectivité.

En outre, nous croyons que la conformité aux lois consiste à faire ce qu'il faut. Le respect de la loi fait partie de notre Code de conduite; il renforce ce que nos clients et nos parties prenantes attendent de nous.