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Manager, Settlement

2 weeks ago

Halifax, Canada YMCA of Greater HalifaxDartmouth Full time

**Title**: Manager, Settlement & Integration

**Location**: YMCA Centre for Immigrant Programs

**Position Status**: Full-Time

**Compensation**: $65,000 - $75,000 per year

There is potential inside all of us - we all have it in us to shine.

Every charity exists to help solve a problem - our charity exists to help solve many problems, from childcare shortages, social isolation, mental health issues, access to wellness, and more. Today, our network is spread across 100+ program locations in HRM and the province, meeting the most urgent needs of our communities in mental health supports, accessible childcare, supporting an increasing immigrant population, safe spaces for youth to grow and lead, helping to navigate a precarious labour market, delivering wellness programming for all, and creating community for isolated older adults.

We give people the tools, encouragement, and safe space to discover their inner strength. When they know someone’s in their corner, with unconditional support, they realize they can do more than they thought possible. It’s your support, expertise, and guidance that helps people ignite their full potential and shape our neighbourhoods into vibrant and healthy communities.

With us at their side, they can Shine On.

**As part of your total compensation**:

- Receive a complimentary YMCA membership to our Health & Fitness facilities
- Access to Y at Home, where you can participate in fitness programs from your own home
- Discounts on YMCA childcare and camp programs
- 3 weeks’ Vacation entitlement and paid wellness days
- Comprehensive benefits package and pension
- Complimentary wellbeing and counselling services

**About the Role**:
We are seeking a passionate and experienced manager to play a pivotal role in advancing and enhancing the impact of our settlement and integration programs and services. The Manager is a key leadership position that provides guidance and direction to the day-to-day operations of multiple programs and services and works closely with specialized settlement programs in the YMCA Immigrant Services department and the broader YMCA. You will also play a critical role in leading and inspiring your teams, fostering positive and collaborative environments, mentoring and developing staff, collaborating with other YIS leadership team members and helping staff reach their full potential. Participation in program development and leading implementation and integration as well as monitoring and overseeing the tracking deliverables and outcomes, report writing, and data collection and analysis are key components of this role. Reporting to the General Manager, this position also engages in community collaboration and ensures services are responsive to emerging client needs. **Please note that this position oversees staff across the province and therefore requires a reliable method of transportation to visit those sites on a regular basis.**

**In this role, you will**:

- Recruit, onboard and manage multiple teams of diverse staff by establishing performance expectations and goals and providing regular feedback, coaching and performance evaluations.
- Lead in the development and maintenance of a workplace culture that enhances team capacity and employee experience for team members both within Halifax and across the province.
- Provide operations leadership and development including internal oversight of program activities and compliance with program, department, funder and YMCA policies and procedures.
- Identify and ensure necessary resources such as staff, materials, and technology are allocated effectively to meet program and service delivery goals.
- Participate in the development of an annual budget and operating plan and management of the service area budget
- Identify issues and risks as they develop and, with the General Manager, formulate plans to address.
- Propose, develop and implement programs, including evaluating and improving existing programs and ensuring their integration within the wider YIS offerings, to ensure quality of services meet established objectives.
- Collaborate on the development and implementation of a long-term service delivery strategy and new initiatives.
- Implement program monitoring and evaluation processes to assess the effectiveness of programs and services.
- Work with teams to use data-driven insights to make informed decisions, continuously improve program outcomes and adapt programs to better meet the needs of clients.
- Identify and monitor changes in client demographics at the service provision level and provide culturally and linguistically appropriate programming to respond to those changes, ensuring that services are client centered.
- Maintain a working knowledge of immigration patterns, the settlement sector, and diversity-related issues.
- Develop reports on evaluation results, program statistics and service information for various internal and external reporting requirements.
- Establish and maintain partnerships wit