Processing Operations Manager

**About Electrobac**:
Through technology, Electrobac integrates the circular economy principles into the management of mobile devices. Our solution brings benefits in security, environmental protection, time management, and financial savings to our clients.

We do not think small. We are motivated by big and impactful ideas. We want to radically change an industry and be #1.

Our goal is to save our planet, one electronic device at a time.

**Why we exist**:Protect our planet by promoting the circular economy for electronics

**Our value proposition**:Offer complete lifecycle management services for mobile devices of large organizations

The Processing Operations Manager is a critical role in the operations team, managing all aspects of the Electrobac processing operation in Cambridge, Ontario. The Processing Operations Manager is responsible for ensuring production standards are met, scheduling and managing day-to-day activities for the employees, as well as maintaining a safe and healthy work environment.

**Responsibilities**:
Planning:

- Analyze and project material requirements based on short term forecasted production plan and longer-term strategic goals
- Enable executives to make informed decisions in planning, resourcing and budgeting within agreed deadlines
- Training programs encompassing cross training on platforms and new products
- Plan-Do-Check-Act (PDCA) system methodology
- Responsible for all NPI/NCI activity

Production:

- Provides leadership, direction and guidance to the Electrobac team
- Work directly with all team members to increase process optimization
- Timely escalation of issues or activities that require senior leadership involvement
- Track, document and report any major changes to production, team members or environment e.g. WIP Reports, KPIs
- Develop and execute continuous improvement action plans that will increase improvement in all activities
- Facilitate workflow optimization
- Ensures positive staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
- Completes production plan by scheduling and assigning personnel; accomplishing work results; establishing priorities; monitoring progress; revising schedules; resolving problems; reporting results of the processing flow on shift production summaries.
- Consistently meet customer requirements including quality, turnaround time and production volumes.
- Assist in New Product Introduction and New Customer Launch activities.
- Ensuring that the implementation of the customer solution exhaustively reflects the customer’s technical needs and requirements
- Successful delivery of the customer solution on a technical perspective
- Regular communication with Electrobac, Phobio and Express Employment Services
- Ensuring computers, programs and other product is working correctly and exchanging or updating parts as necessary.

Quality:

- Sustain and ensure adherence to current and future business management systems. i.e.: ISO 14001, R2, ISO45001, ISO9001, RQO, ISO27001
- Ensure continuous and consistent improvement, quality, customer service in accordance with company policies/procedures
- Develop and recommend technological advancement opportunities
- Ensure Quality Assurance Plan and Procedures are followed and any non-conformances follow the CAR process.
- Actively participate in customer complaint resolution process. i.e.: CLCA
- Actively participate in internal corrective action resolution process. i.e.: CAR
- Involvement and collaboration with management and staff as it relates to Quality/Process irregularities or production issues.
- Lead operations in continuous improvement activities to drive operational efficiencies and process movement
- Ensure appropriate training programs are in place for all products and processes ensuring personnel have all of the tools required to complete work efficiently, effectively and safely.
- Creating and updating of work instructions as necessary

Health & Safety:

- Assist in IMS enforcement
- Active in all Health and Safety meetings and initiatives, including but not limited to involvement in safety information sessions, workplace audits, and recommendation on training
- Foster an open door, positive working environment, maintaining a consistent schedule of value, add production and Town Hall meetings.
- Ensure all staff embrace and abide by the goals of the Electrobac Employee Handbook, including appropriate PPE
- Drive 5S program throughout the facility
- Ensure that safe conditions exist at all times within the work environment and take the appropriate action to protect the health and safety of all employees, visitors and contractors on site.
- Enforce all company policies, programs, rules and regulations

Other:

- Oversee daily opening and closing activities as required
- Ensure shipments and pickups process smoothly
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