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Supplier Services Coordinator

2 weeks ago

Boisbriand, Canada PMR Catalytic Converter Recycling Full time

**Our Head Office is located in Boisbriand; this position requires you to work in office.**

**JOB DESCRIPTION**

**PMR** is looking for a **Supplier Services Coordinator** to help manage and facilitate our operating procedures. To succeed in this role, you should be highly organized, a great listener and have excellent communication skills to effectively serve others. Unlike a call center, our open spaces offices offer a relaxed and productive environment which fosters team collaboration, but also supports an autonomous workspace for each member of the team.

**ADVANTAGES AND CONDITIONS**
- 3 weeks vacation per year
- 2 paid personal days after 3 months of service
- Yearly company branded clothing allowance
- Group insurance plan including vision & dental
- RRSP Match - up to 3%
- Free parking and coffee available at this location
- Monthly team lunches & seasonal team building activities
- Free online professional development courses offered
- Employee assistance program
- Possibility of advancement

**RESPONSIBILITIES**
- Create, complete and monitor service requests
- Update internal databases with account information
- Act as a direct liaison between logistics brokers and clients for incoming shipments
- Build relationships with suppliers and other PMR departments

**QUALIFICATIONS**
- Minimum of 3 years of experience in customer service or a similar role
- Must be proficient with computers and be able to effectively work with multiple software
- Previous experience with a CRM and Microsoft Office (Excel, word, power point)
- Excellent verbal and written communication skills
- Trilingual - English, French and Spanish
- Ability to prioritize and manage multiple tasks
- Ability to work independently in a fast-paced environment

**WHAT OTHER COMPANIES CALL THIS ROLE**
- Customer Service Representative
- Helpdesk Agent
- Customer Experience Agent
- Customer Service Advisor
- Customer Support

**PMR **is an industry-leading catalytic converter processor. We have built a reputation based on excellent service and innovative recovery technology. Our business has developed steadily in the last 25 years with exceptional growth in the last 5 years. We now operate 3 processing locations in North America.

**Job Types**: Full-time, Permanent

**Salary**: From $50,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday

Ability to commute/relocate:

- Boisbriand, QC J7H1S7: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 3 years (required)

**Language**:

- Spanish (preferred)
- English (preferred)
- French (preferred)

Work Location: One location