Restaurant Manager in Banff, Alberta

1 week ago

Banff, Canada Creative Restaurants Full time

**Fat Ox** is Banff’s boldest new dining experience-an Alpine Italian restaurant where comfort food meets big energy. We’re known for our handcrafted cocktails, unforgettable share plates, warm service, and a lively, social vibe. We're growing fast and looking for a passionate **Restaurant Manager** to help lead the charge.

This is more than a job; it’s a leadership opportunity in one of the most stunning towns in the country. If you’re driven by great hospitality, crave a fast-paced work environment, and want to make your mark in a company on the rise, read on.

Important: Applicants must already live in the Bow Valley region and have their own accommodation. At this time, housing is not provided with this role.

What You’ll Do

**Leadership & Guest Experience**
- Lead daily front-of-house operations with confidence and energy.
- Be present on the floor, set the tone, and drive an unforgettable guest experience.
- Train, coach, and support your team to deliver excellence every shift.
- Resolve guest concerns swiftly and professionally—own the outcome.

**Operations & Sales**
- Support the General Manager in achieving sales, labor, and service targets.
- Manage team schedules, station flow, and floor plan execution.
- Oversee service timing and table turns to maximize cover counts.
- Help track and optimize server performance and upselling strategies.

**Team Development & Culture**
- Create a fun, focused, and performance-driven work environment.
- Conduct pre-shift meetings, team huddles, and service refreshers.
- Foster collaboration between FOH and BOH teams.
- Recognize, reward, and build future leaders from within.

**Events & Activations**
- Help execute in-house events like weddings, wine dinners, and patio parties.
- Support private bookings and group functions.
- Ensure event experiences align with brand tone and service goals.

What You Bring
- 2+ years of restaurant management experience in a high-volume, full-service concept
- Strong leadership, communication, and conflict-resolution skills
- A guest-first mindset and hands-on management style
- Comfortable with scheduling tools, POS systems, and performance metrics
- Passion for food, beverage, and creating memorable experiences
- Availability to work evenings, weekends, and holidays as needed
- **Current residency in the Bow Valley area and your own housing (mandatory)**

Why Work at Fat Ox?
- Competitive salary
- Tip-out included
- Growth opportunities within a growing hospitality group
- Staff Discounts
- Work in a brand-new, high-energy concept with creative leadership
- Live and work in beautiful Banff steps from adventure

Ready to bring bold hospitality to the mountains? Submit your resume and a brief note about why you're the right fit.

**Fat Ox is an equal opportunity employer.** We value diversity and strive to create an inclusive, respectful, and supportive workplace for all.

Pay: $48,000.00-$55,000.00 per year

Additional pay:

- Tips

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

**Language**:

- English (required)

Work Location: In person

Application deadline: 2025-07-05
Expected start date: 2025-07-05

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