Executive Assistant to The Vice-president, Finance

**Job Title: Academic Student Success & Immigration Advisor**:

- Staff Bargaining Unit_

**Position Status**:Permanent
Full-time (35 hours/week), OSSTF

**Department**:Student Success & Wellbeing

**Supervision Received**:Manager, Student Success & Wellbeing, Brampton

**Supervision Exercised**:Student Assistants (if applicable )

**Location**:Brampton, ON

PRIMARY FUNCTIONS:
A. Academic Advising / Registration 50%

B. Retention / Student Services 40%

C. Administrative / Other Duties 10%

**TOTAL 100%**

Reporting to the Manager of Student Success & Wellbeing, Brampton the Academic Student
Success & Immigration Advisor is responsible for working in a collaborative environment and
the coordination of on-site arrangements for the delivery of the Brampton-based programming
in the area of Student Success and Wellbeing.

This position will be front-line/front desk, student-centric, and service based. Please note the
expected hours for this position will be based on a 35-hour workweek, but will be non-regular
to accommodate service to students, events, etc.

RESPONSIBILITIES:
**A. Academic Advising / Registration (50%)**
- Work cooperatively with staff in Student Success Central to coordinate access to

student support services for Brampton students.
- Work independently to advise, advocate and support students following the

University’s academic procedures ensuring the standard operating procedures (SOPs)
- and established policies and past practices are followed.- Provide Academic Advising to first-year students as assigned and upper-year students
- as needed.- Maintain current knowledge of the university calendar, academic program
- requirements, deadlines, procedures, regulations for course overloads, etc.- Direct students through the process of course selection, program requirements/

prerequisites, and the student’s academic interests, including post-graduate programs
and the student’s abilities.
- Coordinate with Recruitment / Admissions staff to transition students from applicant to

registrant.
- Develop individual Student Success Plans and collect, maintain, and analyze data to

improve retention and graduation rates.
- Organize and implement tri-annual Academic Orientation programs for all incoming

students.
- Provide ongoing academic advising training to faculty and other Student Success staff

as required.
- Partake in ongoing academic advising, career development, and culturally appropriate

student services training.
** B. Retention / Student Services (40%)**
- Provide guidance and information to students regarding policies and procedures, eg.

code of conduct, academic dishonesty, grade appeals, etc.
- Provide support services such as social, career, personal and academic guidance as

well as referral services to all students.
- Provide immigration advice or referral to immigration support services to international

students and follow legislative and regulatory guidelines and standards regarding
student advising on immigration-related matters (Immigration, Refugees & Citizenship
Canada (IRCC), Immigration Consultants of Canada Regulatory Council (ICCRC).
- Create and promote internal awareness of student satisfaction and the importance of

service to students, including the annual student satisfaction/experience survey.
- Respond, assist, and coordinate the referral of students to mental health supports and

services.
- Assist in administering academic support services including peer tutoring, special

needs services, and other related academic support services provided through
collaboration with the Learning Centre.
- Manage the relationships with external student support providers including the CMHA

and other Health Services contacts in Brampton.
- Build community connections for the provision of services to Brampton students.
- Work collaboratively with Student Success (Academic Advisor, Learning Respond,
- assist, and coordinate the referral of students to mental health supports and services.- Assist in administering academic support services including peer tutoring, special

needs services, and other related academic support services provided through
collaboration with the Learning Centre.
- Manage the relationships with external student support providers including the CMHA

and other Health Services contacts in Brampton.
- Build community connections for the provision of services to Brampton students.
- Work collaboratively with Student Success (Academic Advisor, Learning Academic

Resource Centre, International Team, Student Life, Recruitment, and Academic Units,
to ensure student needs are met.
- Collect data regarding Brampton students for the development of an institutional

profile of student activities, needs, and preferences.
- Provide Crisis Intervention including counseling intake and referring to and following

up with students to ensure student success.
- Coordinate the Student Early Alert Program and deliver bounce-back and early alert

programming for students in Bra