Manager Operations Business Insights

7 days ago


Toronto, Canada Subway Full time

**Location**: Toronto
Ready for a fresh, new career? Look no further because one of the world’s most iconic brands can help you get there.
Why Join Us?
At Subway, “better” is baked into our DNA. We are a brand that believes in continued improvementin our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as the world’s leading restaurant brands, we’ve always embraced change and the path ahead. And today, we're making better living way easier.
Our purpose is about more than the food we serve in our restaurants. It’s centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey.
**About the Role**:
The Manager Operations Business Insights will leverage data and analytics to uncover insights to build strategies, guide decision-making, drive topline performance and increase franchisee profitability. Produce reporting and deep dive data to transform the trajectory of one of the biggest QSR brands in the world.
**Responsibilities include but are not limited to**:

- Lead the analytics behind different initiatives to assess improvements to sales, traffic, productivity, and profitability.
- Work closely with the Field Operations team as a strategic thought partner to influence their business plans based on data-driven insights from performance trends across the country.
- Build reporting and business cases for Operational test market and learning initiatives; present decks on pre and post test results to guide national launch strategies.
- Collaborate with Global partners to share best practices and adapt to Canadian market.
- Utilize and repurpose data from existing analyses or external sources to help internal customers better understand the measurement and insights already gleaned.
- Coding via SQL or Tableau to pull, clean, and transform large amounts of data into manageable, digestible regional business insights.

**Qualifications**:

- Bachelor's degree in data Analytics, Business Analytics, Business, Math, Statistics, or related.
- 4-6 Years of Analytics or Business Insights.
- Strong presentation and written communication skills.
- Able to write complex SQL queries to pull large amounts of data.
- Previous Alteryx/Tableau experience is considered an asset.
- QSR or franchise/dealer-network experience preferred.
- Must be comfortable working in an energetic and quick changing environment.
- Able to build strong working relationships and influence others.

What do we Offer?
- Insurance Plans
- RSP
- Competitive Bonus
- Mobility Allowance
- Tuition Reimbursement
- Company Holidays
- Volunteering time
- Many More..

Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions.


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