Customer Service Representative

3 days ago


Barrie, Canada Superior Home Health Care Full time

**Job Position**: Customer Service Representative

**Job Type**:Permanent

**Schedule**: Monday - Friday

**Benefits**: Group Health/Dental Benefits

**Compensation**:Competitive Salary

**_Customer Service Representative - Job Description_**

We are currently seeking a reliable, hardworking Customer Service Representative to join our growing company. We are a fast-growing company that strives in Making a Difference in Peoples Lives throughout the Simcoe/Muskoka area. You will be working in a fast-paced environment with full support to make a positive difference in the lives of so many people

SUPERIOR Home Health Care is a leading supplier of home & institutional care medical equipment and assistive devices such as accessibility devices, wheelchairs, and other mobility aids.

**_Customer Service Representative _**_- Duties and Responsibilities_**
- Provide retail sales customer service to the clientele instore
- Faxing to other stakeholders
- Filing of files
- Work closely with busy service technicians and sales consultants to oversee the client order administration
- Process in store payment
- Coordinate equipment rentals and sales
- Keep client, rental and inventory information up to date using our software (Business Vision)
- Follow up with clients to confirm all paperwork, such as rental agreements, quotes, and client registration is complete and accurate
- Coordinate the pickup and delivery of all rental or custom equipment for our clients
- Any other administrative assigned task

**Job Types**: Full-time, Permanent

Flexible language requirement:

- English not required

Schedule:

- 8 hour shift
- Monday to Friday

COVID-19 considerations:
All employees are required to be fully vaccinated as part of their employment agreement, all customers are required to wear a mask, all common areas are sanitized regularly

**Experience**:

- Customer service: 2 years (preferred)
- Retail sales: 2 years (preferred)
- Administrative: 1 year (preferred)



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