Customer Service Representative

6 days ago

Barrie, Canada Autobahn CARSTAR Barrie Collision Centre Full time

Autobahn CARSTAR Barrie is seeking to add another CSR / Administrative Assistant to its successful team

As a Customer Service Representative, with exceptional customer service skills, you will interact with customers after a collision to provide guidance and information. This will ensure that the customers are taken care of after enduring an accident.

Also, you'll be responsible for updating customer files and ensuring all documents and

paperwork are completed correctly and ready to be reviewed with customers.

**Tasks and responsibilities include**:

- Speak with customers to discuss damages, repair process and timeline and costs.
- Data entry and research as required to troubleshoot customer problems
- Resolving customer complaints, managing database records, drafting status reports on customer service issues
- Maintaining solid customer relationships by handling questions and concerns with speed and professionalism
- Proficient at multi-tasking
- Able to adapt and excel in a fast-paced environment
- Quick learner when it comes to learning new software programs
- Detail-oriented
- Maintaining solid customer relationships by handling questions and concerns with speed and professionalism
- Update customers on their repair process and give them correct information on the status of his or her repairs
- Update insurance on the repair process
- Prepare and inspect all Body shop files for accurate posting and payment before pickup
- Handle all payments after the repairs are completed
- Close out repair orders

**Job Types**: Full-time, Permanent

Pay: $18.00-$23.00 per hour

Expected hours: 44 per week

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Barrie, ON L4N 2M3: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 2 years (required)
- Collision Repair: 1 year (required)

Work Location: In person

  • Customer Service Representative

    2 weeks ago

    Barrie, Canada Sonny's Enterprises LLC Full time

    Overview: Customer Service Representative will ensure delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires. Builds and maintains business relationship with customers by providing prompt and accurate service to ensure customer satisfaction and to...

  • Customer Service Representative

    5 days ago

    Barrie, Canada ZENETEC COLLISION CENTRE Full time

    Barrie’s leading family run Automotive Repair Centre is seeking a **full-time Customer Service Representative** to join the Zenetec team! **Responsibilities** - Greet customers with a smile and be genuinely excited to help customers - Have a number one goal of providing top customer service to ensure the customer leaves with a smile - Build sustainable...

  • Customer Service Representative

    6 days ago

    Barrie, Canada Culligan 507ON Full time

    **Benefits**: - Dental insurance - Employee discounts - Health insurance - Opportunity for advancement **About the Role**: Join Culligan Culligan Central Ontario as a Customer Service Representative and be the friendly voice that helps our customers get the service they are looking for. Located in Barrie, we pride ourselves on exceptional service and are...

  • Customer Service Representative

    2 days ago

    Barrie, Canada Lifemark Health Group Full time

    **Job Title: Customer Service Representative** Location: Lifemark Physiotherapy Bell Farm Road 115 Bell Farm Road Barrie, Ontario Employment Status: Casual Part-Time Schedule: Monday - Thursday Rate Compensation: $16.00 - 18.00 per hour Are you passionate and dedicated to making a positive impact on people's health and wellness? Do you thrive on having the...

  • Customer Service Representative

    2 weeks ago

    Barrie, Canada Variety & More Full time

    Job Overview We are seeking a Customer Service Representative to join our team. **Responsibilities**: - Greet customers - Operate cash register and handle transactions. - Ensure accuracy in handling cash, credit/debit card transactions, and change. - Stock shelves and clean counter area - Maintain product displays and ensure shelves are well-stocked. -...

  • Customer Service Representative

    1 week ago

    Barrie, Canada Excalibur Water Systems Inc. Full time

    We are a growing, fast-paced water treatment and purification manufacturer in Barrie, Ontario, looking for a customer service representative to join our team. We are looking for a team player who works well with others. Skills and Qualifications required: - Customer service experience, prefer mechanically inclined person with some plumbing experience -...

  • Customer Service Representative

    2 days ago

    Barrie, Canada Assured Automotive Full time

    Assured Automotive, ON South Barrie **Job Description**: ** Industry Leading Compensation, Benefits & Training ** The Customer Service Appraiser/Representative's primary responsibility and accountability is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers including all...

  • Customer Service Representative

    6 days ago

    Barrie, Canada Variety & More Full time

    Job Overview We are seeking a Customer Service Representative to join our team. **Responsibilities**: - Greet customers - Operate cash register and handle transactions. - Ensure accuracy in handling cash, credit/debit card transactions, and change. - Stock shelves and clean counter area - Maintain product displays and ensure shelves are well-stocked. -...

  • Customer Service Representative

    5 days ago

    Barrie, Canada BMO Financial Group Full time

    90 Collier Street Barrie Ontario,L4M 0J3 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer...

  • Customer Service Representative

    2 weeks ago

    Barrie, Canada Farm Business Consultants Full time

    Overview: **POSITION OVERVIEW** As the first point of contact with our Members, the **Customer Service Representative **is a critical part of the FBC team. They demonstrate a positive energy and consistently provides exceptional customer service to FBC Members. If you appreciate growth and training opportunities, thrive on building relationships and...