Learning Manager, Sales

3 days ago


Montréal, Canada Paper Full time

Driven by the mission to democratize education, Paper is the largest provider of educational support, supporting millions of students through partnerships with thousands of school districts. Paper helps deliver true educational equity through their category leading Educational Support System (ESS) that offers virtual access to 24/7 tutors and essay reviewers. Founded in 2014, Paper philosophically believes that all students should be given the tools and resources to reach their academic potential, independent of socio-economic status, geography, language or other barriers. We are headquartered in Montreal, Quebec with remote employees across the US and Canada. Paper is proud to have been named by GSV as one of the most transformational growth companies in digital learning.

Paper is looking to hire a Learning Manager, Sales to join our Sales Educational Leadership team. Members of Paper's educational team must be both organized and research-driven in their approach to training programs and development. The Learning Manager, Sales will help create Sales specific trainings, and will be responsible for assisting in delivering training initiatives and empowering the Sales team. The ultimate goal is to produce valuable learnings and certification programs that will benefit all Paper employees.

**_ This position can be located in any geography in North America._**

**Responsibilities**:

- Works Directly with the Director of Educational Leadership to research design and implement training programs across all sales teams.
- Maps out training plans and schedules and ensures flawless execution of training sessions.
- Establishes workflows SOPs and templates for training development projects.
- Designs and develops internal training certification programs.
- Ensures that processes are understood and applied effectively across the teams.
- Uses feedback from need analyses to evaluate successes and training opportunities to continuously refine programs to achieve greater effectiveness and efficiencies in sales.
- Proposes new training that is in line with the strategy provided by sales teams and their team-specific needs based on the latest trends and best practices.
- Identifies and analyzes training needs
- Collaborates across multiple departments on L&D initiatives.
- Assists in measuring the effectiveness and efficiencies of training programs and continue to evolve training initiatives that align with Paper's strategic priorities.
- Delivers trainings to internal teams.
- Overseeing and reviewing the creation of supporting materials (audio-video, role-plays, take-home materials, etc.).
- Management of a team to support the development of other training needs.
- Manages the Learning Management System (LMS).
- Assist Director of Educational Leadership with Project Management development and tracking.
- Assists in designing and delivering assessment & certification programs.
- Cross-departmental consultation on best practices related to learning strategy and initiatives.
- Leverages next-generation sales productivity tools to gain insights on best practices and ensure such practices are adopted across the teams and make the expected impact.
- Organizes and participates in feedback sessions, survey development and data collection.
- Cross-departmental consultation on best practices related to learning strategy and initiatives.

**Qualifications**:

- 2+ prior sales experience.
- 2+ years of experience designing and implementing employee development programs.
- Prior K-12 teaching experience, including developing curriculum and learning plans preferred.
- Proven experience as an L&D specialist or similar role.
- Bachelor's in Education or similar discipline.
- Current knowledge of effective learning and development methods.
- Passion for researching and learning techniques and best practices.
- Familiarity with e-learning platforms and practices.
- Excellent communication and negotiation skills.
- Strong organizational skills.
- Strong presentation skills.
- Ability to adapt quickly to multiple learning environments/platforms.

**Nice to have**:

- Experience in EdTech considered an asset

**Job perks**:

- We're remote-first
- but we still want to meet you, so we'll fly you in for annual meetups (sometimes more)
- We're growing fast, and so will your career
- Monthly stipend to support the growth of your home office
- Unlimited access to tutoring and educational support for children of Paper employees
- Benefits, retirement plan (+ match), stock options, and more

LI-remote #LI-JE1

**About Paper**

Paper offers an exciting, dynamic, inclusive work environment putting excellence at the center of everything we do. Our mission is woven into the fabric of our culture, challenging our team to build meaningful and creative solutions.

We thrive when we collaborate with each other, and use integrity and selflessness to align our business decisions with our mission. We approach every challenge with positivity, achieving the


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