Customer Experience Specialist

1 week ago

Edmonton, Canada Eden Textile Full time

**Eden Textile - Customer Experience Specialist**

**Location: Edmonton, AB**

**Employment Type: Full-time**

With its Head Office located in Edmonton, AB, Eden Textile provides têxtile solutions for a variety of businesses and industries across Canada. As a leader in the têxtile sector, Eden is currently recruiting Customer Experience Specialists (CES) to join the dynamic and fast-paced team.

**Responsibilities**

Responsibilities may include but will not be limited to the following:

- Quickly identify customer needs and resolve issues through correct course of action
- Coordinate with and support all departments within the company to address customer issues
- Support customers through full sales process; both wholesale and custom manufacturing
- Maintain and develop client accounts and relationships
- Training and support of fellow staff members where necessary

**Qualifications**
- Strong organizational skills including multitasking and prioritization
- Reliability, trustworthiness, and strong work ethic
- Comfortability with change and adaptable within a fast-paced working environment
- Personable and friendly to both clients and coworkers
- Excellent time management skills
- Demonstrate leadership ability and teamwork
- This position is based out of the Head Office, located in Edmonton, AB

Experience in the têxtile, hospitality, and/or custom drapery industries would be an asset but is not mandatory

The Customer Experience Specialist will report to the Senior Director, Business Development.

Work Remotely
- No

**Job Types**: Full-time, Permanent

**Education**:

- Secondary School (preferred)

**Experience**:

- Office: 1 year (preferred)
- Call center: 1 year (preferred)

  • Customer Experience Specialist

    7 days ago

    Edmonton, Canada College of Physicians & Surgeons of Alberta Full time

    As the **Customer Experience (CX) Specialist**, you are responsible for managing and responding to incoming inquiries at CPSA and championing the work of CPSA's CX initiatives. You are a creative problem solver who has a people-first approach to interactions and are excited to be a part of a growing team at CPSA. You will spend your days interacting with...

  • Customer Experience Specialist

    4 days ago

    Edmonton, Canada Showbie Inc. Full time

    **About Us** At Showbie, we’re building tools to help teachers transform their classrooms by delivering faster, more engaging, and more impactful feedback and assessment to their students. Our apps, Showbie and Socrative, are used by millions of teachers and students in classrooms worldwide. We are proudly based in Edmonton, Canada, and we have a rapidly...

  • Customer Experience Specialist

    6 days ago

    Edmonton, Alberta, Canada Hover Full time

    Job OverviewWe are seeking a dynamic and customer-focused Customer Experience Specialist to join our team. In this role, you will be the primary point of contact for our clients, ensuring their needs are met with professionalism and efficiency. Your ability to communicate effectively, analyze customer data, and provide exceptional service will contribute...

  • Customer Experience Specialist

    1 week ago

    Edmonton, Canada Skylark+Owl Linen Co Full time

    **Customer Experience Specialist** Company: Skylark+Owl Linen Co. (a division of Eden Textile) Location: Edmonton, AB Employment Type: Full-time, Permanent **Salary**: $45,000 - $50,000 per annum Benefits: Dental care, extended health care Start Date: Immediate **Overview**: **Key Responsibilities**: - Oversee order checking and manage returns...

  • Customer Experience Specialist

    2 weeks ago

    Edmonton, Canada Drivewyze Full time

    **About us**: Drivewyze is more than just a tech company - we are a connected truck solutions leader that is revolutionizing safety and sustainability in commercial vehicle transportation. We are committed to bettering the experience of drivers, fleets, and public agencies towards a vision of zero crashes, zero fatalities and a sustainable transportation...

  • Customer Experience Specialist

    2 weeks ago

    Edmonton, AB TH P, Canada Skylark+Owl Linen Co Full time

    Customer Experience SpecialistCompany: Skylark+Owl Linen Co. (a division of Eden Textile)Location: Edmonton, ABEmployment Type: Full-time, PermanentSalary: $45,000 - $50,000 per annumBenefits: Dental care, extended health careStart Date: Immediate if possibleOverview:Join Skylark+Owl, a leading B2C lifestyle bedding e-commerce brand, as a Customer Experience...

  • Home Delivery

    2 days ago

    Edmonton, Canada goeasy Ltd. Full time

    A leading lease-to-own business in Canada is seeking a Delivery Specialist to build outstanding customer sales experiences. Responsibilities include delivering products to customers, supporting retail operations, and providing exceptional customer service. Candidates should possess a full class driver’s license, the ability to lift heavy items, and...

  • Specialist, Digital Customer Experience

    4 days ago

    Edmonton, Alberta, Canada Epcor Full time

    DescriptionHighlights of the jobAt EPCOR, we're transforming how customers connect with their utility services. Join us in shaping seamless and reliable digital experiences for our customers that make every interaction effortless.EPCOR Energy Services is hiring a Specialist, Digital Customer Experience [Full Time Permanent] working out of the Edmonton AB...

  • Specialist, Digital Customer Experience

    4 days ago

    Edmonton, Alberta, Canada EPCOR Full time

    Highlights of the jobAt EPCOR, we're transforming how customers connect with their utility services. Join us in shaping seamless and reliable digital experiences for our customers that make every interaction effortless.EPCOR Energy Services is hiring a Specialist, Digital Customer Experience [Full Time Permanent] working out of the Edmonton AB office. This...

  • Specialist, Digital Customer Experience

    4 days ago

    Edmonton, Alberta, Canada EPCOR Full time

    Highlights of the jobAt EPCOR, we're transforming how customers connect with their utility services. Join us in shaping seamless and reliable digital experiences for our customersthat make every interaction effortless.EPCOR Energy Services is hiring aSpecialist, Digital CustomerExperience[Full Time Permanent]working out of the Edmonton AB office.This role...