Supervisor - Jak's Fleetwood

2 weeks ago

Surrey, Canada JAK's Beer Wine & Spirits Full time

We’re so grateful you’re here_
- We are so excited to be back in action at our Fleetwood location JAK's Fleetwood will be opening early October, and we are looking for Service Champions to join our team._

We are seeking a Service Champion to live our purpose of: _Sharing our Passion for People and_
- Spirits_

About JAK’s
With 14 liquor store locations, JAK'S is a market leader in BC's retail beer, wine, spirits
industry. We are a family owned business, that knows our success comes from the people who
make us, us and we are committed to fostering a culture of gratitude, learning and FUN
JAK's will support you to be the most successful you can be; both personally and
professionally.

Perks and Benefits
- Competitive wages, plus tips
- Paid Professional Development (WSET, Prud Homme, Whiskey/Gin Ambassador &
Leadership courses)
- Monthly tasting allowance
- A generous staff discount
- Onboarding and training program
- Product Knowledge seminars with tasting kits
- Medical Benefits
- Quarterly incentives
- Has a passion for wine, beer and spirits and the service industry as a whole
- Has 1-3 years of experience in a supervisory role
- Is knowledgeable in the area of wine or craft beer
- Possesses a positive attitude and has the ability to energize the team
- Is an effective communicator with the ability to share knowledge with our team and guests
- Is the ultimate team player
- Has the ability to create a ‘wow’ experience for our guests and is passionate about customer satisfaction
- Embodies the JAK'S values of: _Family, Caring, Creativity, Learning, Humility, Gratitude, Spirituality, Honesty, Trust & Respect._
- Duties and Responsibilities_
- Effectively engaging with our guests on the sales floor by establishing rapport and providing suggestions and wine pairings when appropriate
- Coaching and training of Service Champions
- Receiving orders and unloading pallets; stocking the sales floor
- Executing all daily tasks and merchandising needs while ensuring guest experience is first priority
- Sharing concerns, observations and positive feedback with the manager on a weekly basis and communicating clearly and effectively with all guests
- Ensuring cleanliness, effective lighting and music level of the retail environment meets JAK’s standards and all orders are stocked and faced.

It is our goal to build teams with unique and diverse perspectives to promote inclusivity within
our teams, guests and communities. If you want to work in a dynamic, fun environment, create

memorable experiences, and grow both personally and professionally, then _Cheers We just_
- popped a bottle with your name on it_

We can't wait to welcome you the JAK's family

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