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Automotive Service Advisor

7 hours ago

Surrey, Canada Fleetwood Automotive Full time

Fleetwood Automotive is expanding to keep up with the increased flow of business. We have immediate openings for a skilled Automotive Service Advisor. Whether you have many years of experience or have recently entered the industry, we are offering an opportunity to join a team where you have the opportunity to work with other professionals to grow your skills and advance your career. We are dedicated to keeping up with the latest technology and tools and provide access to the latest courses within our industry. We are a hard working, fast paced team that is looking for someone who is outgoing, detail oriented, and able to multitask, all while providing an exceptional customer experience in a busy work environment. You will be the center of communication and the primary point of contact, for all service/repair activities and also the liaison between customers and the technicians.

Some duties include:

- Scheduling appointments
- Interacting with customers
- Presenting recommended repairs and tracking all repairs in progress
- Ordering parts,
- Managing shop work flow.
- Keeping up with warranty items and returns
- Preparing invoices and taking payment
- Conducting inspections and taking road tests

**Job Skills Required**:

- Problem solving skills
- Valid BC driver's license, Class 5 or 7N
- Able to drive a manual shift
- Ability to lift 50 lbs.
- Eager & willing to learn
- Good communication skills
- Excellent customer service skills
- Shows initiative
- Good problem solving skills
- Strong attention to detail
- Strong team player
- Positive attitude
- Punctual
- Integrity
- Ability to work independently
- Reliable
- Basic computer knowledge
- Mitchell ProDemand Knowledge an asset but not required

**Job Types**: Full-time, Part-time
Part-time hours: 40 per week

**Salary**: $16.10-$45.00 per hour

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
- Overtime

Supplemental pay types:

- Bonus pay
- Overtime pay

Ability to commute/relocate:

- Surrey, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Have you worked with Mitchell ProDemand or similar type of Management system before?

**Experience**:

- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: One location