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Calgary Police Service

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Calgary, Canada City of Calgary Full time

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. The City offers unique, diverse jobs and a variety of work locations. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
As a Police Information Check Representative, you will provide front-line customer service and information to internal and external applicants requiring a Police Information Check, Record Suspension or Vulnerable Sector fingerprint processing. Primary duties include:

- Handle cash including financial balancing, reconciliation and reporting on a daily and monthly basis.
- Collect fingerprints for Vulnerable Sector Searches (VSS) using Livescan technology and/or hardcopy inked fingerprinting techniques; ensure proper processes are followed, including verification of applicant information.
- Provide general administrative support for the Police Information Check Unit (PICU) as required.

**Qualifications**
***A High School diploma or equivalency (e.g., GED) and a minimum of 1 year of relevant experience.
Previous customer service experience in a high volume, front counter environment.
A minimum of 35 WPM typing speed and a beginner skill level in Microsoft Office (Word, Excel, Outlook) is required.
Experience with cash handling, Point-of-Sale, financial balancing, reconciliation and reporting is also required.
Prior experience using Livescan and/or hardcopy inked fingerprinting techniques will be considered an asset.
Success in this position requires excellent communication skills, efficiency and thoroughness, service orientation, stress tolerance and team building and teamwork. The ability to build effective relationships while maintaining a focus on results
- **Pre-employment Requirements**An enhanced security clearance will be conducted.
Applicants will be tested for appropriate skills.
Successful applicants must provide proof of qualifications.
Union: CUPE Local 38

- Business Unit: Calgary Police Service

- Position Type: 1 Temporary/On-Call

- Location: 5111 47 Street N.E.

- Compensation: Pay Grade 4 $27.10 - $36.21 per hour

- Days of Work: On-Call shifts vary based on operational requirements

- Hours of work: On call hours will vary based on operational needs - no guaranteed number of hours

- Audience: Internal/External

- Job ID #: 307660