Production Floor Supervisor

**Production Floor Supervisor**

MacArthur’s Flowers, a locally owned and family-operated business, is dedicated to providing meaningful employment opportunities, fostering learning and career growth, and supporting committed, reliable staff in a safe and welcoming work environment. Based in a new facility in Dartmouth Crossing, this full-time, permanent position is ideal for an enthusiastic and qualified individual eager to join our Production team.

The Production Floor Supervisor plays a key role in overseeing daily production functions, ensuring efficiency, quality, and safety on the production floor. The Production Floor Supervisor is responsible for coordinating workflow, monitoring production schedules, managing KPI’s & SOP’s, and troubleshooting issues to minimize downtime. The Production Floor Supervisor is a strong leader with excellent problem-solving skills, attention to detail, and the ability to thrive in a fast-paced, dynamic environment.

**Key Responsibilities**
- Oversee daily operations to ensure efficiency and quality in floral processing and packaging.
- Supervise, train, and mentor production staff, ensuring adherence to job roles, safety procedures, and workflow expectations.
- Foster a positive and productive work environment, addressing employee concerns and maintaining team morale.
- Monitor workflow to identify opportunities for increased efficiency, waste reduction, and minimized downtime.
- Implement and enforce standard operating procedures (SOPs) for floral handling, processing, and packaging.
- Track and report key performance indicators (KPIs) to the Production Manager.
- Conduct regular quality checks to ensure flowers meet freshness and presentation standards.
- Provide management with updates on production status, product defects, challenges, and operational improvements.
- Maintain accurate records of production performance, employee attendance, and incident reports.
- Lead team meetings to discuss production goals, process improvements, and operational concerns.
- Ensure compliance with safety protocols, including proper handling of tools, equipment, and perishable materials.
- Identify workplace hazards and implement corrective actions to prevent accidents.
- Conduct safety training and meetings to reinforce best practices in floral inventory handling.
- Ensure production equipment (floral coolers, cutting tools, bucket fillers, and carts) is properly maintained and schedule repairs as needed.
- Optimize resource use, ensuring cost-effective management of floral supplies and packaging materials.
- Ensure all paperwork is accurate and complies with company policies and legal requirements.

**Requirements**:

- High school diploma required; post-secondary education is a plus.
- Minimum 2-5 years of supervisory experience in production, manufacturing, or warehouse settings. (Experience with perishable products considered an asset.)
- Strong team management, training, and problem-solving skills.
- Strong verbal and written communication for coordinating with staff and management.
- Familiarity with production workflows, quality control, safety regulations, and process improvements. Experience with production equipment and inventory management.
- Proficiency in Microsoft Office and production tracking software.
- Experience & ability to monitor and analyze KPIs for efficiency improvements.
- Ability to stand for extended periods, lift up to 50 lbs, and work flexible hours during peak seasons.

**WHY JOIN MACARTHUR’S FLOWERS?**
- Inclusive Workplace: We’re committed to fostering equity, diversity, and inclusion in everything we do.
- Professional Growth: Work with a supportive team and expand your skills in digital efficiency and process improvement.
- Collaborative Culture: Join a family-oriented team that values hard work, creativity, and fun.

**Job Types**: Full-time, Permanent

Pay: $20.00 per hour

Expected hours: 40 per week

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Application question(s):

- Experience managing and tracking KPI's and SOP's

**Experience**:

- supervisory: 3 years (required)

**Language**:

- English (required)

Work Location: In person