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Front of House Supervisor

2 weeks ago

Sherwood Park, Canada Lodgistx Accomodations and Services Inc. Full time

Passionate Hospitality Group is looking for a Front of the House Manager to add to our team at the Sherwood Park Curling Club.

**KEY TASKS**:

- Oversee all aspects of service including interacting with guests and resolving any customer issues.
- Oversees the production concession style foods according to standardized recipes and established food preparation procedures.
- Work with management to develop, implement and follow-up on all initiatives, standards and procedures.
- Hiring qualified employees.
- Assist in organizing and facilitating staff training.
- Utilize and train employees on POS.
- Supervising, coaching, developing and evaluating staff.
- Scheduling based on business needs.
- Labour cost control.
- Menu development input.
- Maintaining inventory levels, product ordering, ensures deliveries are verified and unsatisfactory product is refused.
- Ensures cleanliness of concession areas.
- Ensure compliance and documentation of all required certifications (First Aid, Food Safe etc.) for all employees.
- Ensure operations are in compliance with all food safety and sanitation regulations.
- Observes, demonstrates and promotes safe work practices and procedures and that all incidents are reported.

**QUALIFICATIONS**:

- Customer satisfaction-oriented.
- Ability to forecast supplies as needed.
- Ability to budget.
- Familiar with POS operations.
- Leadership abilities.
- Punctual, reliable and dependable.
- Organized.
- Exceptional decision making skills.
- Enthusiastic.
- Able to take initiative and work unsupervised.
- Team oriented.
- Able to multi-task.
- Communicates effectively.
- Friendly.
- Demonstrates personal integrity & honesty.
- Able to problem solve.
- Out-going and positive.
- Responsible and professional.
- Ability to work some extended hours (early/late shifts as required, etc.).
- Must be in good health and physical condition to perform the duties assigned.
- Must comply with the company drug & alcohol and criminal background screening policies and procedures.
- Must have current ProServe certification.
- Food Safe certification is an asset.

**PHYSICAL REQUIREMENTS**:

- Constant standing/walking.
- Forward stooping postures for 30-35 minutes at a given time.
- Occasional squatting, kneeling, bending.
- Constant hand usage.
- Able to lift up to 22.5kg (50lbs) occasionally and up to 8.9 kg (20lbs) frequently.

**SCHEDULE**:

- Evening shift (2pm to close)
- Days may vary from Sunday thru Friday
- Occasional Saturdays
- Part-time; seasonal

**Job Types**: Part-time, Seasonal

**Salary**: $18.00 per hour

Schedule:

- 8 hour shift
- Evenings
- Weekend availability

Supplemental pay types:

- Tips