Food and Beverage Supervisor

6 days ago

Richmond, Canada Richmond Country Club Full time

BC’s Premier Country Club**, Richmond Country Club** is currently looking for a **Food and Beverage Supervisor** to join our service team.

The F&B department is comprised of two food and beverage outlets and catering for events. As a private club we provide a quintessential dining destination, with our Macan’s restaurant, and a relaxing, casual setting within Aces.

We are looking for a full-time Food and Beverage Supervisor to lead a team, in providing friendly and professional service to our members and guests. Within this role, the Food& Beverage supervisor will support all aspects of the Food & Beverage department from outlet to events.

At the Richmond Country Club we offer our employees the opportunity to utilize our Club's first-class sporting facilities including golf, tennis, and fitness privileges. RCC offers a comprehensive extended health and benefits package, hot staff meals daily, and an opportunity to grown within the food and beverage industry.
- Enthusiastically supervise staff during service and assist in overall service delivery in the various outlets. Provide assistance and direction to staff before, during and after each event
- Ensure outlets are consistent in set up, and that staff are set up for success during pre-shift briefings
- Lead a pre-shift meeting with staff to provide an overview of the service or event and timelines for the shift
- Administrative: oversee closing duties, and review cash outs, complete daily service logs, assist with monthly beverage inventory, and daily, and weekly labour management
- Enforce all club policies ie. uniform policy, staff breaks etc, and ensure that the Clubs rules and regulations are adhered to
- Ensure the Catering and Events Manager, Executive Chef and Director of Food and Beverage are made aware of all client feedback
- During events, establish rapport with site contact, ensure guest requirements are met, addressing the BEO and clarifying details to ensure nothing is missed or forgotten in the absence of the Catering and Events Manager

**Skills and Qualifications**:

- Minimum one year leadership experience within Club or restaurant, banquet and events experience an asset
- Exceptional organization skills, with the ability to multitask, and handle multiple moving parts
- Knowledge of proper pre shift, tear down and service etiquette
- Ability to communicate in a professional manner with employees, members, vendors, and guests
- Exceptional customer service skills; polished image with an emphasis on professionalism
- Valid Serving it Right Certification required
- General wine and practical bartending skills an asset
- Basic knowledge of audio-visual equipment an asset

**Salary**: From $26.00 per hour

**Benefits**:

- Company events
- Discounted or free food
- Extended health care
- On-site gym
- On-site parking

Schedule:

- Evening shift
- Night shift
- Weekend availability

Supplemental pay types:

- Overtime pay
- Tips

Ability to commute/relocate:

- Richmond, BC: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- Serving It Right (preferred)

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