Documentation Assistant

2 weeks ago

Nisku, Canada Johnson Controls Full time

**Build your best future with the Johnson Controls team**

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience that is focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away

**What we offer**
- Competitive Pay
- Comprehensive Benefits Package including Retirement Savings Plan, Extended Health Care, Dental, and Vision
- Paid holidays, paid vacation days, and paid sick time
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy

**What you will do**

Supporting Johnson Controls’ Data Center Solutions (DCS)/Silent-Aire business unit, you will be responsible for processing Non-Conformance reporting, and examination of quality data to determine trends and gaps in processes and procedures across multiple company departments. You will be responsible for internal and supplier root cause investigations and performance data and will monitor QA systems and advise and present to executive team on company quality performance and KPIs and set goals. _This will be an onsite role located in our Edmonton, Alberta office location._

**How you will do it**
- Receive and process Non-Conformance reports.
- Assign and assist with Root Cause investigations initiated via Non-Conformance report.
- Analyze and present quality data pulled from the reports.
- Assist with the maintenance of QA monitoring programs, including audits and controls.
- Perform internal QA audits that are compliant with corporate policies, practices, and procedures when necessary.
- Promote and advocate quality achievement and performance improvement.
- Utilize field data to create and present historical data and trending data to Executives and customers.
- Performs all duties in accordance with Silent-Aire Limited Partnership safety program standards and Alberta Occupational Health and Safety Act, Regulations, and Code.
- Other duties as required.

**What we look for**

**Required**:

- Knowledge of QA cause and effect methodologies
- Highly motivated and self-directed, capable of multi-tasking, and able to work with mínimal supervision
- Extremely detail-oriented and analytical thinker
- Able to interface directly with cross-functional teams
- Strong problem identification and resolution skills
- High level of proficiency with Microsoft Office, particularly Excel
- Strong work ethic and positive team attitude
- Clear and concise communication ability

**Preferred**:

- Experience in HVAC industry

**Working Conditions**
- Office environment
- Manual dexterity required to use desktop computer and peripherals
- Occasional shop environment, requiring adherence to safety policies and exercise of caution, as the environment presents many naturally occurring hazards
- Ability to work and communicate with prudence, while effectively managing time, completing tasks, and working safely

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