Maintenance Control Supervisor

**Take Your Career to New Heights with Flair Airlines**

We’re here to make air travel affordable for everyone, and we’re looking for talented individuals who want to help us continue changing the industry for the better. As Canada’s most reliable airline, we're all about offering real value. As we continue to expand our network, increase flight frequencies, and introduce more services, we’re looking for passionate team members to help us in our mission to make air travel accessible for everyone. We know who we are, and we’re confident in our approach—but we don’t take ourselves too seriously.

**Your Team**:
Join Flair’s Maintenance team, where safety, reliability, and compliance are central to every operation. Reporting to the Manager, Maintenance Control, the Maintenance Control Supervisor is an experienced, licensed AME - M2 responsible for overseeing the Maintenance Control Centre (MCC) team and all line maintenance activities. This role ensures maintenance work is performed safely, efficiently, and in full compliance with regulatory and company standards. The Maintenance Control Supervisor provides guidance to Maintenance Controllers, addresses aircraft maintenance concerns, and coordinates with internal departments to support aircraft scheduling and operational requirements.

This position is based on-site at our Calgary (YYC) office.

**A Day in the Life**:
The duties of the Maintenance Control Supervisor include:

- Oversight of on-shift MCC Controllers, with a focus on ensuring completion of MCC’s Standard Maintenance Procedures (SMP).
- Provide guidance and support to MCC Controllers during unique or uncommon operational situations.
- Monitor and assist with MCC operational tasks, including assuming responsibilities when necessary to maintain efficient workflow and productivity.
- Manage operational Aircraft on Ground (AOG) events and delegate tasks to MCC Controllers as required to ensure timely resolution.
- Act as the out-of-office point of contact for the MCC Manager when needed, maintaining continuity of leadership and decision-making.
- Ensuring the airworthiness of the company’s fleet is maintained, and communicated as the status changes.
- Serving as the central point of contact for operational aircrew, dispatch, and maintenance for technical and logístical assistance.
- Collaborating with line maintenance, Technical Services, Materials, and duty operations control to formulate and evaluate recovery plans during irregular operations.
- Initiating aircraft swaps when necessary to meet maintenance goals and making decisions regarding discrepancies/deferrals.
- Exercising authority and responsibility for supervising and coordinating all line scheduled and unscheduled maintenance.
- Maintain constant surveillance of line station activity. Authorize the use of the Minimum Equipment List (MEL) and other deferrals.
- Produce a daily Fleet status report accessible to key stakeholders.
- Liaise with vendors for overnight maintenance regarding aircraft readiness. Ensure that work has been completed and the logbook has been signed. Verify that all deferred items are in accordance with the time limit authorized by MEL and ensure that all maintenance and operational restrictions are in compliance.
- Meticulously record technical delays and actively participate in the Weekly Technical Delay review, contributing recommendations for preventing similar future events
- Managing out-of-hours technical requests to Boeing. Confirming parts requirements for deferrals and monitoring their status.
- Support the accomplishment of planned maintenance in conjunction with the maintenance planning department.
- Coordinate all maintenance ferry flights in accordance with approved procedures
- Completing internal company forms, maintenance records, documents, work orders, and entries in the MRO IT tracking system.
- Generating accurate and comprehensive shift turnover reports
- Identifying safety concerns, issues, incidents, or hazards and reporting them through the company's Safety Management System (SMS) program.
- Perform other duties and responsibilities as assigned.

**What You Bring to the Role**:

- **Education**:

- High School or GED equivalent.
- Transport Canada (TC) AME license with M2 endorsement.

- **Experience**:

- Minimum of 10 to 15 years of progressive aviation maintenance experience, including hands-on work as an Aircraft Maintenance Engineer (AME M2) with direct involvement in line maintenance operations, troubleshooting, and real-time technical decision-making.
- Minimum of 5 to 7 years of experience in a Maintenance Control or Operations Control environment, managing aircraft serviceability, coordinating maintenance recovery, and supporting flight operations.
- Minimum of 3 years of supervisory or lead experience overseeing Maintenance Controllers or AMEs in a 24/7 operational environment, including responsibility for scheduling, workload management, performance oversight, and technical mentorin