Banquet Captain

2 weeks ago

Calgary, Canada Delta Hotels By Marriott Calgary South Full time

Seeking a Banquet Captain at the Delta Calgary South Hotel

**Looking forward to your next big challenge?**

**Position Summary**- The Banquet Captain is responsible for maintaining the high service standards of the Delta Calgary Hotel. The Banquet Captain is responsible for organizing and carrying out the functions of the Banquet Department. These functions may include but are not limited to, staffing, scheduling, inventories, ordering, BEO updates, reviews and meetings. This role is also responsible for banquet invoice tracking, billing and review,, room set-up prep, room break-down prep, and other Banquet management related responsibilities.

**About Us-**At Delta Hotels by Marriott Calgary South we have been a part of the community for over 40 years. We pride ourselves in the experience we deliver to our restaurant and hotel guests. We work hard to live our Values daily and we are looking for someone who will take on the role of Banquets Supervisor. This person will be entrepreneurial, proactive and solution oriented. They will have exposure to both the restaurant side of the business, and the events side of the business.

**About You-**Willing to work a variety of hours, including days, nights, weekends, and holidays based on the business needs
- Flexibility is a requirement.
- Alberta Pro-Serve is required
- Shows passion for Guest Service and experience
- Excellent interpersonal and communication skills
- Highly organized with excellent attention to detail and problem resolution skills
- Takes ownership of duties, shows initiative and is proactive
- Hard Working; enjoys being physically busy and active
- Friendly, enthusiastic, honest, reliable and confidential
- Offer courteous and sincere hospitality at all times and “deliver great guest experiences.”
- Handles, understands and responds to customer complaints and needs calmly and advises effectively or seeks assistance from management.
- Team player, positive attitude and strong communication skills.
- Works well under pressure in a fast-paced, constantly changing environment
- Directly supervises Banquet Servers, alone or in tandem with other Banquet Captains and the Banquet Supervisor or the Banquet Manager.

**Experience**:

- High School Diploma required, certified post-secondary education in the hospitality field is preferred
- Cash handling experience an asset
- 1 -3 years conference/ event/ banquet services experience
- WHMIS Training an asset
- First aid and CPR qualification are beneficial

**Physical Requirements**:

- Must be able to spend entire shifts either on their feet or walking, able to lift, push cart and carry objects, up to 50 lbs. several times throughout the day
- Bend, stand, reach for extended periods of time, extensively throughout the day

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Work Location: In person

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