Accounts Receivable Associate

6 days ago

Vancouver, Canada Vancouver Aquarium Full time

Vancouver Aquarium, one of the many properties owned by Herschend Family Entertainment, prides itself on working towards bringing families closer together and to creating memories worth repeating. Our Core Values - greatly exceeding guest expectations, serving others, creating emotional connections, constantly improving - give us purpose and guidance.

**SUMMARY**:

- As a crucial member of the Finance Team, the Accounts Receivable Associate will play a pivotal role in managing daily accounts receivable functions. This individual is responsible for the accurate and timely processing of transactions, collections, and customer invoicing. Serving as the first point of contact for customers, the Associate must exhibit exceptional communication skills by providing responsive and courteous assistance._

**ACCOUNTABILITIES**:

- Manage daily accounts receivable transactions, ensuring revenue is accurately recorded.
- Prepare and send invoices to customers promptly and accurately.
- Process customer payments and track deposits and instalment payments to ensure accounts remain current.
- Monitor overdue accounts and implement effective collection strategies.
- Review and perform routine credit checks
- Reconcile accounts for accurate recording of customer payments and invoices and to identify collectability issues.
- Serve as the first point of contact for customers by providing prompt, courteous assistance with inquiries and issue resolution.
- Collaborate with the finance team to streamline and optimize accounts receivable processes.
- Contribute to the development and implementation of policies and procedures for accounts receivable.
- Monitor and report on accounts receivable trends to identify areas for improvement.
- Maintain accurate and up-to-date records and analytics for accounts receivable.

**REQUIREMENTS**:

- Post-secondary education required.
- Accounts receivable experience is an asset.
- Proficiency in financial software and advanced MS Excel skills.
- Exceptional attention to detail and accuracy in handling financial data.
- Strong analytical and problem-solving skills, with the ability to identify and resolve discrepancies.
- Excellent written and verbal communication skills for customer interactions and team collaboration.
- Ability to exercise sound judgment, initiative, and discretion.
- Proven ability to meet deadlines and work efficiently in a fast-paced environment.
- Strong organizational skills with the capability to manage multiple tasks simultaneously.
- Customer-focused mindset with a commitment to providing responsive and courteous assistance.
- Collaborative and team-oriented, with the ability to work effectively across departments.

**HOURLY RATE AT $22 PER HOUR

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