Commercial Insurance Operations Analyst

Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.
- We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

**YOUR NEXT CO-OP PLACEMENT**

Work term: Fall 2025

Work term length: 4-months

From classroom to co-op to career, every step of your journey has an impact on your future. That’s why it makes sense to choose a co-op placement with a company that offers truly rewarding work and real-life experience. At Definity®, your contributions, creativity, and energy will be put to good use, and you’ll get to be involved with initiatives that support our strategic goals and use your skills in a supportive team environment.

If you’re looking for a company that takes care of its people — full time, part time, and co-ops alike — and has a track record of doing big things, get ready to love it here.

**What you’ll be doing**:

- Supports weekly, monthly, quarterly reporting requirements with timely, actionable data following logical exploration on emerging trends where applicable
- Provides financial and data analysis in support of Commercial priorities with a primary focus on analytics and data mining to support analysis and informed action
- Leads data acquisition and market analysis working with the relevant internal and external teams to support business insight development
- Supports Commercial Region/Segment Leadership in obtaining timely, relevant metrics in an efficient manner to limit duplication of work with CI Operational lead roles
- Identifies and champion improvements in data structure and automated reporting to align to current Commercial Lines pricing strategies and KPI segmentation

**What you bring**:

- Currently enrolled in a University or College Program
- Analytical focus and statistical background would be considered an asset
- Microsoft suite products is a must have
- Proven expertise in using MS EXCEL special function (VLOOKUP & Pivot Table)
- Working knowledge of VBA as well as BI tools (Cognos & Tableau)
- Ability to use data to help form decisions from a management and other internal stakeholders’ perspective
- Exceptional customer service, verbal and written communication skills
- Strong ability to influence and effectively negotiate with stakeholders

**Did you know?**
- We care about our co-ops: Definity’s co-op students are considered the best pipeline of talent for our full-time, permanent positions.
- We care about students: Definity distributes $85,000 in scholarships to students across Canada each year.
- We care about our community: Definity donates more than $1 million every year to causes that drive true change in the neighborhoods in which we live and work.

**What can Definity offer you?**
- Meaningful work forwarding our purpose of building a better world by helping our clients and communities adapt and thrive in their hardest times of need.
- Culture of accountability, empowerment, and collaboration.
- Opportunities to support personal and professional growth through real-life experience and unique learning opportunities.
- Opportunity to join our employee groups - focused on women's empowerment, LGBTQ+, anti-racism and cultural equity, and environmental activism
- Determined to create positive change for our environment, our people, and our communities, now and in the future. Check our ESG work

The hourly compensation for the role starts at $22/h and will increase based on factors including but not limited to, skills, education, experience, and the recommended rates as set by the respective educational institution.

**Background checks**

This role requires successful clearance of a background check (including criminal checks and leadership references).

LI-Hybrid