Inside Sales Specialist

**ABOUT THE ROLE**

At an exciting time to join Score's Edmonton team, we are looking for a Inside Sales Specialist to support our growing, fast paced sales team. This is a fantastic opportunity to join a diverse and dynamic team. This role reports directly to the Sales Manager.

If you enjoy working in a fast-paced environment, and have industry based inside sales experience, then this is the ultimate opportunity for you.

**RESPONSIBILITIES**
- Ensure all work is carried out in accordance with company policies, procedures, standards, and work instructions.
- Provide support to the Sales Manager.
- Open and acknowledge enquiries received from customers and record on system.
- Solicit vendors for quotes based on customer specifications.
- Provide accurate and timely quotes to clients, ensuring alignment with their needs and company standards.
- Convert opportunities on the system and issue order acknowledgment to customer upon receipt of a reviewed and accepted purchase order.
- Produce invoices and archive job files on the system.
- Processes a variety of documents, including forms, form letters, and other written materials, ensuring high standards of speed and accuracy.
- Utilizes the 20:20 system to raise purchase orders, ensuring compliance with ISO 9001:2000 and ABSA procedures by verifying the accuracy of all information and securing necessary authorizations.
- Participate in weekly sales meetings.
- Expedite vendors to ensure timely delivery of orders, ensuring customer satisfaction.
- Maintain accurate records of sales activities and customer interactions in the internal customer resource management (CRM) system.
- Follow-up with customers after quote to actively sell with intent to generate revenue.
- Synergize with Repairs and Site Services teams to assist in valve and parts pricing, adding value, generating greater revenue
- Maintain and archive obsolete opportunities in the CRM.
- Any other reasonable duties as required to meet the needs of the business.

**QUALIFICATIONS & EXPERIENCE**
- High School Diploma, supplemented with 2-3 years of related industry experience.
- 2-3 years of experience in inside sales, customer service, or a related field.
- Proven track record of achieving sales targets and maintaining client relationships.
- Experience with CRM software and sales tracking tools.
- Strong understanding of sales techniques and customer engagement strategies.

**BEHAVIOURS AND SKILLS**
- Advanced knowledge of MS Word, Excel, PowerPoint, and Outlook required
- Strong communication (oral and written), organizational and interpersonal skills
- Detail oriented, strong work ethic, self-motivated
- Accuracy and attention to detail
- Ability to multi-task and a willingness to learn
- Ability to work independently and in a fast-paced team environment
- Results motivated

**ABOUT US**

With facilities in over thirty locations spanning five continents, Score employs more than 2000 people, including 230 apprentices. The development of future talent is at the heart of everything we do. A global leader in valves, emissions management and gas turbine solutions, the provision of an extensive range of services across multiple global markets makes Score a dynamic workplace where no two days are the same. Combining the legacy of 40+ years' industry experience with ever-evolving ideas and innovation, our energetic team is working together to make a real difference in the journey towards a sustainable future and we're always ready to embrace fresh ideas and talent.

If you like the sound of an attractive salary, contributory pension, an excellent benefits package, and the opportunity to work as part of a global organisation that's passionate about people development, we'd love to hear from you

**Application Process**

Are you the right person to play an integral part in that journey? If you wish to apply, please send your CV.

Closing date: October 20, 2024

**Opportunity for all