Service Supervisor

6 days ago

Kenora, Canada Dufresne Full time

At Dufresne, our goal is to create destinations for life’s most meaningful shared moments. Our unrelenting passion for hands-on service, an exceptional shopping experience, and strong community relationships is what sets us apart

If you are guest-centric, goal-oriented and want to Make Life Better for our guests and our communities, then we want you on the Dufresne team.

Dufresne Furniture and Appliances is currently seeking a **Service Supervisor** for our** Kenora**store located at **1077 Railway Street.**

As a Service Supervisor, you will be responsible for establishing and maintaining Dufresne as the industry leader in customer satisfaction. In this role you will allocate all service expenses and documentation for service guests and vendors, providing an excellent guest experience.

**Dufresne Furniture and Appliances is committed to investing in our team members; we offer**:

- Market competitive salary starting at $50,000
- Comprehensive benefits plan, assistance program and excellent employee discounts
- Employer Sponsored Retirement Savings Plan
- Career growth and continuous development
- A fun and collaborative working environment
- World class training programs within sales, leadership and more
- The opportunity to work with a purpose-driven organization that is consistently ranked as one of Canada’s Best Managed Companies

**As a Service Supervisor, you will**:

- Provide excellent customer service to internal and external guests
- Answer and return guest calls in a timely and professional manner
- Support guests following the company’s resolution process
- Process Extended Warranty claims and recoveries
- Understand and follow all safe work practices and rules
- Ensure that the level of support matches or exceeds guest requirements
- Consistently offer feedback and recommendations regarding customer service or product issues
- Answer guest questions during in-home inspections
- Inspect and manage damaged goods. Assess if product can be repaired or needs to be replaced
- Prepare the schedule for Manifest Transfers
- Assist drivers daily on the inflow of stock, and manage and reorder transportation supplies
- High School Diploma with 1-2 years of customer service experience is preferred
- Good computer skills with working knowledge of Microsoft Office products and the ability to learn in-house computer programs
- Excellent verbal communication skills and telephone etiquette with the ability to negotiate tactfully and act with diplomacy and respect
- Ability to maintain composure and work well under pressure
- Well-organized with the ability to prioritize multiple tasks
- Effective decision-making and problem-solving skills
- Valid Class G Driver’s license with a clean Driver’s abstract
- A Criminal Record Check will be required

  • Service Supervisor

    2 weeks ago

    Kenora, Canada The Dufresne Group Full time

    Service Supervisor Career Opportunity Dufresne Furniture and Appliances is currently seeking a Service Supervisor for our Kenora store located at 1077 Railway Street. As a Service Supervisor you will be responsible for establishing and maintaining the Company as an industry leader in customer satisfaction. You will be responsible for allocation of service...

  • Nutrition and Environmental Services Supervisor

    4 days ago

    Kenora, Canada Lake of the Woods District Hospital Full time

    **Competition Number** - 2025-NON-008 **Job Type** - Full-time Permanent **Hours** - 1.00 FTE **Classification** - SNEM **Department** - Nutrition and Environmental Services **Salary** - $40.9169 to $44.8840 per hour **Closing Date** - Wednesday, February 12, 2025 **Description** As a member of the Nutrition and Environmental Services team, the...

  • Nutrition and Environmental Services Supervisor

    4 days ago

    Kenora, Canada Lake of the Woods District Hospital Full time

    Employment Status: Full-time Department: Environmental Services - Pension - Dental Insurance - Disability Insurance - Health Insurance - Life Insurance **Competition Number** 2025-NON-008 **Job Type** Full-time Permanent **Hours** 1.00 FTE **Classification** SNEM **Department** Nutrition and Environmental Services **Salary** $40.9169 to $44.8840...

  • Nursing Supervisor

    4 days ago

    Kenora, Canada Lake of the Woods District Hospital Full time

    **Competition Number - 2024-NON-012**Job Type** - Full-time Permanent**Hours** - 1.00 FTE**Classification** - SSUPV**Department** - Nursing Administration**Salary** - $60.7223 to $63.4960 per hour**Closing Date** - Ongoing until filled**Description** The Hospital Supervisor is an integral member of the multidisciplinary healthcare team, providing leadership...

  • Warehouse and Transportation Supervisor

    6 days ago

    Kenora, Canada Dufresne- The Dufresne Group Full time

    At Dufresne, our goal is to create destinations for life’s most meaningful shared moments. Our unrelenting passion for hands-on service, an exceptional shopping experience, and strong community relationships is what sets us apart! Dufresne Furniture & Appliances is currently seeking a** Warehouse & Transportation Supervisor**for our**Kenora**store located...

  • Hospital Supervisor

    4 days ago

    Kenora, Canada Lake of the Woods District Hospital Full time

    **Competition Number** - 2025-NON-005 **Job Type** - Full-time Interim **Hours** - 1.00 FTE **Classification** - SSUPV **Department** - Nursing Administration **Salary** - $60.7223 to $63.4960 per hour **Closing Date** - Ongoing until filled **Description** The Hospital Supervisor is an integral member of the multidisciplinary healthcare team,...

  • Marina & Boat Rentals Supervisor

    1 week ago

    Kenora, Canada LOTW Docking - Lake of the Woods, Kenora, ON Full time

    _Job Summary_ The Boat Rentals Supervisor is responsible for overseeing the daily operations of the boat rental program, ensuring the safety of customers and equipment, and providing excellent customer service. The Boat Rentals Supervisor is responsible for managing a team of boat rental dockhands and will work closely with General Manager to ensure that...

  • Food Service Supervisor

    2 weeks ago

    Kenora, Canada A&W Restaurant Kenora Full time

    Education: No degree, certificate or diploma - Experience: 1 year to less than 2 years - **Work setting**: - Food service establishment - ** Tasks**: - Establish methods to meet work schedules - Supervise and co-ordinate activities of staff who prepare and portion food - Train staff in job duties, sanitation and safety procedures - Ensure that food and...

  • Food Service Supervisor

    1 week ago

    Kenora, Canada FillaRole Full time

    Supervise, coordinate and schedule the activities of staff who prepare, portion and serve food Daily check of inventory and supplies Prepare food order according to requests for dietary restrictions as required Set daily shift schedules for staff for positions Maintain records of temperature and wastage Train staff in job duties, and sanitation and safety...

  • Food Service Supervisor

    4 days ago

    Kenora, Canada A&W Restaurant Kenora Full time

    Education: - Expérience: - **Education**: - No degree, certificate or diploma - ** Work setting**: - Food service establishment - ** Tasks**: - Establish methods to meet work schedules - Supervise and co-ordinate activities of staff who prepare and portion food - Train staff in job duties, sanitation and safety procedures - Ensure that food and service...