Technical Manager, Laboratory Client

**Req ID**:157269**
**Company: Nova Scotia Health**
**Location**:Central** Zone, **MacKenzie Building - QEII**
**Department**:PLM Laboratory Pre Post Analysis**
**Type of Employment**:Permanent** **Hourly FT** (**100%** FTE) x **1** position(s)**
**Status**:Management/Non Union** Position**
**Posting Closing Date**:2-Jun-23**

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.

**About the Opportunity**:
Reporting to the Director of the Department of Pathology and Laboratory Medicine (DPLM) and in co leadership with the Department Head, the CZ Laboratory Client and Support (LCSC) Technical Manager is responsible for the efficient, and effective operations of QEII, Bayer’s Road, St. Margaret’s Bay, Spryfield and East Coast Forensic Hospital blood collection services, Central Specimen Accessioning, CZ PLM Research Support office and Central Reporting. In close collaboration with the Community Based and Divisional Technical Managers and Division Heads, the LCSC manager is responsible for the implementation of standardized pre-analytical processes within the zone and the provision of timely, high quality and safe technical service. The LCSC Manager will collaborate on the management of resources and on strategic planning and development of the services to ensure continuous improvement and to support the clinical, research and academic mandates of DPLM. The LCSC Manager collaborates and works consultatively with all CZ DPLM divisions to ensure services offered comply with laboratory standards and accreditation requirements. The LCSC Manager participates on provincial committee/meetings and works with laboratory management across the province as required.

**About You**:
We would love to hear from you if you have the following:

- Graduate of an approved MLT program with either ART (Advanced Registered Technologist) or completion of a formal management program or commitment to complete a formal management program within 5 years of hire
- Current licensure with NSCMLT and certification with CSMLS
- Five (5) years medical laboratory technologist experience in a clinical laboratory setting plus five (5) years supervisory or management experience in a clinical laboratory setting
- In depth experience in pre analytical processes including Blood Collection and Cerner Millennium registration, accessioning and reporting preferred.
- Excellent leadership, organizational and decision skills in support of patient, family and client-centred laboratory services
- Expert knowledge of evidence-based practices to inform strategy development and organizational planning
- Experience in strategic planning and systems thinking
- Experience in collaborative problem solving of complex multifaceted issues
- Demonstrates critical thinking, analytical problem solving and objective decision-making
- Understanding of the principles of project management and demonstrated ability to lead work teams
- Experience in leading change
- Knowledge and experience related to quality improvement methodologies. (e.g., LEAN)
- Strong presentation and public speaking skills that are responsive to audience needs
- Ability to handle multiple projects simultaneously in a fast-paced healthcare environment
- Knowledge of computer systems, including laboratory information systems
- Experience analyzing and interpreting laboratory statistical data and monitoring quality and performance indicators and benchmarks
- Expertise in financial planning and personnel management in a clinical laboratory setting
- Demonstrates and follows LEADS leadership capabilities
- Competencies in other languages an asset, French preferred

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

**Hours**:

- Permanent, Full-Time position; 75 hours bi-weekly
- Travel is required

**Compensation and Incentives**:
$43.91 - $58.34 hourly

**Once You've Applied**

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

This is a Management/Non Union bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units or employment