Assistant Service Manager

2 weeks ago


Cambridge, Canada Premier Truck Group Full time

**We are so excited you are interested in our **Assistant Service Manager** **opportunity**

**Winners Work Here**

Premier Truck Group is proud of the diversity that comprises our winning team. We see the equality and inclusiveness amongst our team members as our ultimate tool in moving our organization and industry forward.

**Who is Premier Truck Group?**

**Premier Truck Group **is headquartered in Dallas, Texas, with over 40 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it.

**Why Join Our Winning Team?**

When you join our team, you’re rewarded with the opportunity to work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including:

- Medical, Dental, and Vision Insurance
- Life Insurance
- Employee Assistant Programs
- Paid Holidays and Paid Time Off
- RRSP Plan with Employer Match
- Training
- Work-Life Balance

Here are some quick insights into this opportunity. We would love to discuss it with you in more detail

**Assistant Service Manager** **Responsibilities**:

- Maintains service staff by recruiting, selecting, orienting and training staff; developing personal growth opportunities while building the team environment in the service department and the dealership.
- Assist with troubleshooting and diagnostic complaints.
- Responsible for assisting in the resolution of service problems and reporting resolution to Service Manager.
- In conjunction with the Service Manager, responsible for delegating assignments and overseeing the operation of the service department according to business needs.
- Assist in the management of the Service Department, not to exclude training, recruiting, interviewing, and possible terminations. Schedule jobs to be performed and communicate schedule to Service Manager.
- Assist in the preparation of quotes and/or estimates on repair jobs. Communicate complicated projects to Service Manager.
- Responsible for making frequent calls on customers as directed by the Service Manager.
- Provide direction and schedules for technicians to attend training classes and follows-up on their progress. Communicate all schedules to the Service Manager.
- Perform functions of Service Manager in their absence as directed.
- Responsible for performing all other duties as assigned.

**Assistant Service Manager** **Requirements**:

- 3-5 years automotive dealership experience, supervisory responsibility preferred
- Excellent communication skills.
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

**Ready to Join?**

Premier Truck Group is an equal opportunity employer.

**Premier Truck Group is proud to be an essential business throughout the Coronavirus pandemic, allowing for the sustained employment of our employees while keeping health and safety a top priority. We continually re-evaluate and improve procedures on an on-going basis to ensure we are up to date with practices that support today’s changing environment.**

CAIND-SERVICE



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