Service Manager
6 days ago
Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties.
**Skills/Qualifications**
**Required**
- The ability to meet the physical requirements of the position
- High School Diploma/GED; Bachelor's Degree preferred
- Possess a valid driver's license in good standing
Preferred
- Management experience
- Experience in industrial sales or customer service
**Job Types**: Full-time, Permanent
**Salary**: $70,000.00-$85,000.00 per year
**Benefits**:
- Company events
- Dental care
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Cambridge, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- People Management: 2 years (required)
Licence/Certification:
- Class G Licence (required)
Work Location: One location
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