Registration Coordinator

1 week ago

Toronto, Canada Hanson Canada Full time

Hanson College, established in 2001, is a private educational institution that delivers college diploma programs and language training programs to international students. Our three campuses are located in Toronto, Brampton, and New Westminster, BC. Join Hanson to change life trajectories through education for generational impact in the global community.

We are searching to hire a **Registration Coordinator** for our Ontario Campuses.

**Primary Duties and Responsibilities**:

- Act as the first point of contact with students inquiring about registration support or other enrolment related services which includes providing responsive information, redirecting accordingly, coordinating with Cambrian College & other departments, and ensuring completion of required documentation.
- Provide registration support to Hanson students, Communicating with students regularly regarding registration requirements, deadlines, discrepancies, and other relevant information as pertaining to the role.
- Track issues and projects ensuring timely progress and follow-up on files; provide the Manager with regular updates and bring matters of importance to their attention
- Maintain current knowledge and comprehensive understanding of relevant college policies, procedures and practices providing accurate information to prospective and current students, agents, and staff.
- Collaborate on the development of resource materials and support the delivery of outreach and engagement, providing administrative support related to various documents and communications including correspondence, forms, reports, and procedural manuals

**Education and Qualifications**:

- Bachelor's degree in business administration or relevant field.
- Minimum of 4 years of relevant experience, including one year of supervisory experience.
- Experience in transcript assessment (domestic and international) preferred
- Ability to manage high pressure situations with a high degree of professionalism is critical.
- Exceptional organizational, time management and problem-solving skills are essential as frequent interruptions will occur. Must have demonstrated experience working under pressure to meet strict deadlines and handle heavy volumes of work during peak periods.
- Proven commitment to student success and exceptional customer service skills.
- Demonstrated integrity, initiative, flexibility and creative problem solving, with a commitment to excellence and results orientation.
- Proficient computer literacy with particular emphasis on MS Office platforms including: Outlook, PowerPoint, Word, Excel, Teams., and competency in learning new software/programs a must

**Inclusion and Equal Employment Opportunity**:
Hanson College supports requests for accommodation from applicants with disabilities in its recruitment processes. If you require an accommodation, please contact Human Resources Department to make arrangement. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally-protected factors.

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