Tenant Services Coordinator

2 weeks ago

Toronto, Canada GWL Realty Advisors Full time

GWLRA is a leader in both the commercial and multi-residential real estate industries. We believe in generating value by creating vibrant, sustainable communities that engage, excite, and inspire. Our people live our values through the work they do and the results they deliver. Our core values are keeping our word, working better together and embracing diversity.
We’re looking for a Tenant Services Coordinator who is extremely customer service driven and enjoys administrative work This role is on the front-line and responds to a variety of tenant inquiries and customer questions in an efficient, friendly, & professional manner.
RESPONSIBILITIES
Coordination + Administration
- Administrative duties such as maintenance of information into property management systems, inputting work orders, managing monthly tenant billables, purchase orders and other related job functions
- Assisting with coordination and execution of events
- Maintaining event calendars, assisting with coordinating new tenant welcome package, and various ad-hoc projects
- Assisting with Tenant Satisfaction Surveys and summaries
- Ensure proper file management and archive of files
- Responsibility for ongoing management of the management office (supplies, copiers, courier, and associated budgets)

Communication + Customer Service
- Develop and maintain an effective line of communication with staff, tenants and contractors; coordinate with site staff and liaise with various internal teams to provide support as required
- Managing the communication and execution of tenant Advisory Notices

QUALIFICATIONS
- 1+ year of customer service experience
- Previous administrative experience preferred
- Passionate about customer service and always looking for ways to go above and beyond
- Nimble + adaptable with strong organizational skills
- Excellent problem-solving skills and able to navigate complex situations
- Interested in property management
- Proficient with Microsoft Office
- A high level of professionalism as this role works with professional tenants
- Collaborative nature with strong communication skills
- Post Secondary education

WHAT WE OFFER
- 3 weeks of vacation per year
- 3 paid personal days per year
- Half-day every Friday before a long weekend
- Eligible to participate in our annual performance based bonus program
- A comprehensive health benefits plan that supports you and your family
- Up to $2,000 annual education allowance
- Up to $5,000 annual mental health coverage
- A friendly, welcoming, and supportive culture
- Many social and team events

Our Business
Learn more about our commercial and residential businesses, our values, and careers at GWLRA.
Our Commitment to Diversity
GWL Realty Advisors is an equal opportunity employer. It prohibits discrimination based on age, color, disability, national origin, race, religion, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.

  • Coordinator, Tenant Services

    5 days ago

    Toronto, Canada Morguard Full time

    **PURPOSE** The Coordinator, Tenant Services is accountable to Manager, Operations for efficient and timely coordination of tenant requests and all tenant-related activities at the property and across the entire organization to ensure that Tenants receive the highest level of service and that all company’s policies and procedures are adhered to at all...

  • Coordinator, Tenant Services

    2 weeks ago

    Toronto, Canada CBRE Full time

    Coordinator, Tenant Services at CBRE About The Role As a CBRE Coordinator, Tenant Services, you will oversee the coordination of a variety of departmental and financial activities. This role will be onsite supporting property management at Exchange Tower, while also supporting Northbridge Place. This job is part of the Property Management job function. They...

  • Coordinator, Tenant Services

    5 days ago

    Toronto, Canada Brookfield Properties Full time

    Location Hudson's Bay Centre - 2 Bloor Street East Business Within our office business, this conviction guides every aspect of our work. Our signature structures not only define skylines but are also true destinations — bringing together office areas, retail spaces, and dining options all in one. And our high-end design capabilities and strong...

  • Coordinator, Tenant Services

    3 days ago

    Toronto, Canada Brookfield Properties Full time

    Location Brookfield Place - 181 Bay Street Business Within our office business, this conviction guides every aspect of our work. Our signature structures not only define skylines but are also true destinations — bringing together office areas, retail spaces, and dining options all in one. And our high-end design capabilities and strong sustainability...

  • Tenant Services Coordinator

    7 days ago

    Toronto, Canada Triovest Realty Advisors Inc. Full time

    **THE ROLE** Join Triovest as a Tenant Services Coordinator for a mix office and retail complex located in downtown Toronto. The primary responsibility of this role is to serve as the primary contact to the clients and tenants as well as deliver prompt and consistent service while maintaining an efficient flow of information and documentation within the...

  • Coordinator, Tenant Services

    6 days ago

    Toronto, Canada CBRE Full time

    Join to apply for the Coordinator, Tenant Services role at CBRE About The Role As a CBRE Coordinator, Tenant Services, you will oversee the coordination of a variety of departmental and financial activities. This role will be onsite supporting property management at Exchange Tower, while also supporting Northbridge Place. Toronto – Ontario – Canada What...

  • Coordinator, Tenant Services

    2 weeks ago

    Toronto, Canada CBRE Full time

    Coordinator, Tenant Services Location: Toronto, Ontario, Canada About The Role As a CBRE Coordinator, Tenant Services, you will oversee the coordination of a variety of departmental and financial activities. This role will be onsite supporting property management at Exchange Tower, while also supporting Northbridge Place. This job is part of the Property...

  • Tenant Services Coordinator

    7 days ago

    Toronto, Canada BGIS Full time

    **ABOUT US** **OUR CULTURE** At BGIS, our culture is built on three foundational pillars: - **Culture of Care**:We deeply care for each other, our clients, partners, and the communities we serve. - **High Performing Teams**:We go Above and Beyond to deliver exceptional services. INTEGRITY, OWNERSHIP, RESPONSIVENESS, INITIATION, VISIBILITY, DRIVE, and...

  • Tenant Coordinator

    6 days ago

    Toronto, Canada First Capital REIT Full time

    Description First Capital [TSX: ] owns, operates, and develops grocery anchored open air centres in neighbourhoods with the strongest demographics in Canada. Through the expertise and collaboration of our team, we create thriving properties which generate value for businesses, investors and our neighbourhoods. As one of the Greater Toronto Area’s top...

  • Tenant Coordinator

    1 week ago

    Toronto, Canada First Capital Full time

    First Capital [TSX: FCR.UN] owns, operates, and develops grocery anchored open air centres in neighbourhoods with the strongest demographics in Canada. Through the expertise and collaboration of our team, we create thriving properties which generate value for businesses, investors and our neighbourhoods. As one of the Greater Toronto Area’s top employers,...